Nate Ortiz
Aurora,CO
Summary
Dynamic customer service professional with extensive experience at Oasis Cannabis, excelling in staff training and product education. Proven ability to enhance customer satisfaction and maintain inventory integrity. Skilled in POS operation and building rapport, consistently delivering exceptional service and fostering a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Lead Budtender
Oasis Cannabis
12.2024 - 10.2025
- Educated customers on product selection and usage for optimal experience.
- Assisted in managing inventory levels to ensure product availability and freshness.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on dispensary operations, product knowledge, and compliance protocols.
Retail Worker
Target
10.2022 - 01.2024
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained organized and well-stocked merchandise displays to promote sales.
- Operated cash register efficiently, processing transactions with accuracy and speed.
- Collaborated with team members to achieve daily operational goals and improve store performance.
Server
Chili's Restaurant
03.2019 - 11.2022
- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed dining area operations, including table setup and cleaning for optimal guest experience.
- Collaborated with kitchen staff to maintain timely and accurate order delivery.
- Trained new servers on menu items, service standards, and operational procedures.
Education
High School Diploma -
Aztec High School
Aztec, NM05-2021
Skills
- Consistent work performance
- Customer service proficiency
- Staff training and development
- POS system operation
- Cash handling experience
- Maintaining confidentiality
- Building rapport
- Customer education
- Trusted key holder
Timeline
Lead Budtender
Oasis Cannabis
12.2024 - 10.2025
Retail Worker
Target
10.2022 - 01.2024
Server
Chili's Restaurant
03.2019 - 11.2022
High School Diploma -
Aztec High School