Nate Wheeler
Bloomsburg,PA
Summary
At Turkey Hill Brewing Company, I excelled as a Bar Manager, leveraging my expertise in inventory management and exceptional team leadership to foster a loyal customer base, streamline operations, and significantly enhance service standards. My strategic planning and relationship-building skills led to innovative promotions, boosting revenue and community engagement.
Overview
12
12
years of professional experience
Work History
Bar Manager
Turkey Hill Brewing Company
05.2011 - 06.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Consulted with managers to organize special events and promotions.
Education
N/A - Management Information Systems
Drexel University
Philadelphia, PAGeneral Studies
Piedmont Virginia Community College
Charlottesville, VASkills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Inventory Management
- Staff Scheduling
- Organizational ability
- Health codes compliance
- Customer Relationship Building
- Guest Interaction
- Outgoing Personality
- Inventory Control
- Safety awareness
- Customer Relations
- Issue Resolution
- Supply Ordering
- Sales Promotion
- Relationship Building
- Shift Scheduling
- Supervisory Experience
- Verbal and written communication
- Service-oriented mindset
- Vendor Management
- Strategic Planning
- Event Coordination
- Restaurant Management
Timeline
Bar Manager
Turkey Hill Brewing Company
05.2011 - 06.2023
N/A - Management Information Systems
Drexel University
General Studies
Piedmont Virginia Community College
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