Dynamic Emergency Management professional with hands-on experience in analyzing active disaster and defining corrective improvements. Brings strong problem-solving skills and proactive approach to innovation as a result of Continuous Improvement experience. Known for adaptability, creativity, and results-oriented mindset. Committed to bringing entrepreneurial mindset to the public sector in support of lean and adaptive improvements to organizational challenges.
• During disaster operations, deployed to Joint Field Offices (JFOs), Regional Response Coordination Centers (RRCC), National Response Coordination Center (NRCC), Distribution Centers (DC), and other locations to perform Continuous Improvement Program functions
• Developed data collection plans for use during declared disasters using regional objectives, all hazards plans, historical disaster information, and previous lessons learned
• Led field Continuous Improvement teams in conducting interviews, validating data and aggregating data to develop After Action reviews for Type-I, Type II and Type-III federally declared disasters
• Led in-person and virtual teams following field to ensure the efficient and effective development of robust and validated disaster AARs used to inform FEMA leadership decision-making
• Developed corrective action tracker spreadsheet, compiling and organizing regional courses of action used to brief the Continuous Improvement Working Group (CIWG)
• Facilitated Regional Continuous Improvement Working Group to support the tracking of corrective actions, improvement plans, issue resolution, or potential best practice integration
• Supported development of improvement plans, issue resolution, or potential best practice integration
• Organized, coordinated, and executed quantitative/ qualitative studies and analyses of recurring or emerging disaster issues, new or modified program/management policies, regulations, goals, or objectives. Assisted in evaluation of corrective actions to determine if the solution was effective
• Developed written and graphical reports to brief leadership on analyses and courses of action
• Collected data from pertinent FEMA programs and other federal agencies to corroborate or refine observations and other knowledge products. Ensure consistent, coherent and accurate recording of observations and knowledge products for use in the after action review process
• Tracked the status of Regional AARs and ensures their progression through the Regional concurrence process
• Developed and implements comprehensive continuous improvement data collection and analysis process that includes all aspects of RRCC operations; including the RRCC incident management interface