Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Natedia Young

Philadelphia,PA

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

9
9
years of professional experience

Work History

Clerk

Internal Revenue Service, IRS
Philadelphia, PA
09.2022 - Current

Working closely with program, department, and team managers to ensure accuracy upon delivery of projects and important documents. Prepare and maintain regular production, inventory reports, meeting reports, attendance records using established formats. Examine file materials to identify primary subject matters and assign proper classifications from among numerous overlapping possibilities. Update and prepare schedules weekly for team/department. Coordinate and train new hires, and established employees based upon departmental needs. File and mail important documents regularly.

Assistant Store Manager

Dollar Tree Stores
Philadelphia, PA
08.2021 - 09.2022

Held responsibility for daily sales and operations, as well as training. Input weekly payroll and produced weekly scheduling for employees in absence of the Store Manager. Opened and closed store, which included counting cash drawers, making various bank deposits during scheduled shifts. Kept a high goal of responding to customer service issues and handling them properly and effectively.

Assistant Store Manager

AutoZone
Philadelphia, PA
03.2020 - 08.2021

Assumed responsibility for the store operation and commercial department in the absence of the Store Manager and Commercial Sales Manager on assigned shifts. Held the goal of turning a complaint into a compliment. Monitored cash flow, inventory and security control, as well as; parts management and various bank deposits. Maintained sales productivity, store appearance and merchandising standards, as well as; voice calls, payroll, and scheduling. Maintained numerous approved mechanical issues for acquiring customers.

Receptionist

Best Western Plus Hotel
Philadelphia, PA
06.2019 - 06.2020

Welcomed guest and controlled check-in procedures, arranged and cleaned public and private spaces to provide guest with a pristine and inviting stay and visit!

Direct Care Worker

Public Partnerships, PPL
Philadelphia, PA
03.2015 - 06.2020

Assisted patients with day-to-day needs, such as; medical, household chores, and errands. Monitored the needs of each patient. Prepared nutritional meals based off patients dietary needs. Assisted them with physical therapy when needed, providing companionship through empathy and emotional support

Administrative Assistant/Regional Account Manager

Icon Marketing Group
Philadelphia, PA
09.2016 - 07.2018

Created sales plans, analyzed data, assigned sales territories, as well as; built and managed sales teams . Provided guidance and mentorship, assisted in maintaining sale quotas. Managed and distributed information within the regional office, maintained files, interviews, payroll, scheduling, voicemails and emails as needed.

Education

High School Diploma -

Universal Audenried Charter School
Philadelphia, PA
06-2015

Skills

  • Administrative Support
  • Information Security
  • Bookkeeping
  • File Maintenance
  • Research/Data & Entry
  • 10-Key
  • Telephone Etiquette
  • Adaptability
  • Scheduling
  • Multitasking
  • Time Management
  • Microsoft Office
  • Equipment Troubleshooting
  • Customer Satisfaction
  • Relationship Building
  • Staff Training
  • Event and Activity Planning
  • Correspondence Writing

Certifications

  • CPR/AED Certified (Adult/Child)

Timeline

Clerk

Internal Revenue Service, IRS
09.2022 - Current

Assistant Store Manager

Dollar Tree Stores
08.2021 - 09.2022

Assistant Store Manager

AutoZone
03.2020 - 08.2021

Receptionist

Best Western Plus Hotel
06.2019 - 06.2020

Administrative Assistant/Regional Account Manager

Icon Marketing Group
09.2016 - 07.2018

Direct Care Worker

Public Partnerships, PPL
03.2015 - 06.2020

High School Diploma -

Universal Audenried Charter School
Natedia Young