Nate Goodman
Portag,MI
Overview
7
7
years of professional experience
Work History
DevOps Lead
Spark Business Works
05.2025 - Current
- Developed and managed a centralized Terraform module library to streamline infrastructure provisioning processes.
- Spearheaded large-scale infrastructure migration, enhancing system uptime and enabling zero-downtime deployments.
- Developed standardized CI/CD templates to establish "golden paths" for developers, enhancing efficiency in transitioning from code to production.
- Guided a team of engineers in implementing infrastructure-as-code (IaC) best practices, GitOps workflows, and proactive monitoring strategies.
Software Developer
Spark Business Works
01.2024 - 05.2025
- Engineered full-stack enterprise applications utilizing TypeScript (Quasar/Vue) and Directus CMS, emphasizing type safety and scalable architecture.
- Optimized deployment pipelines through GitLab CI templates and Docker, enhancing efficiency across multiple client projects.
- Implemented automated database lifecycle management for PostgreSQL, MySQL, and MSSQL using Infrastructure as Code (IaC).
- Revamped legacy PHP applications (Laravel/CodeIgniter) through containerization for AWS deployment, enhancing portability and resource efficiency.
Network Escalations Engineer
Service Corporation International
05.2022 - 12.2023
- Streamlined incident response by integrating AlertOps API with Cisco Meraki, enhancing operational efficiency.
- Engineered a custom Webex bot using Python and Node to centralize network alerts and enhance operational visibility.
- Oversaw distributed Cisco Meraki/CUCM stack management, ensuring high availability for critical communications across numerous locations.
Telecommunications Engineer
SCI
03.2021 - 05.2022
- Oversaw lifecycle management of mission-critical data circuits, ensuring connectivity uptime for enterprise-scale operations.
- Directed large-scale hardware conversions and upgrades, ensuring adherence to standardized rollout procedures.
- Facilitated collaboration with third-party vendors to guarantee circuit stability and performance as primary technical liaison for nationwide infrastructure projects.
- Streamlined circuit documentation and tracking processes to enhance troubleshooting efficiency.
Help Desk Analyst
SCI Direct
09.2019 - 03.2021
- Oversaw user identity and access management (IAM) to enforce least-privilege access across hardware and software systems.
- Optimized onboarding and offboarding workflows, significantly reducing manual account creation time through implementation of standardized access templates.
- Diagnosed and resolved complex hardware and software failures, enhancing technical expertise in end-user environments.
- Developed technical documentation and knowledge base articles to enhance user self-service capabilities.
Education
Master of Science - Information Technology
Southern New Hampshire University
12-2021
Bachelor of Science - Information Technology
Central Michigan University
05-2019
Skills
- Infrastructure automation
- Linux
- Monitoring and logging
- Containerization technologies
- Security best practices
- CI/CD
- Release management
- AWS
- Git
- Project documentation
- Process improvement
- Project management
- Software development
Timeline
DevOps Lead
Spark Business Works
05.2025 - Current
Software Developer
Spark Business Works
01.2024 - 05.2025
Network Escalations Engineer
Service Corporation International
05.2022 - 12.2023
Telecommunications Engineer
SCI
03.2021 - 05.2022
Help Desk Analyst
SCI Direct
09.2019 - 03.2021
Master of Science - Information Technology
Southern New Hampshire University
Bachelor of Science - Information Technology
Central Michigan University