Natelie Neyman-Weeks
Rutland,VT
Summary
Dedicated Food Service Worker with a strong work ethic and exceptional attention to detail, recognized for significantly enhancing guest satisfaction at Olivia's.
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards at Taco Fresco.
Highly-organized professional talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems while being a camp counselor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Olivia's Market
Rutland , VT
10.2024 - 12.2024
- Received food orders from individuals and explained offerings.
- Replenished condiments at customer tables as needed.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Greeted customers upon arrival in the dining area.
- Followed recipes and customer requests to prepare meals.
- Organized take-out orders for customers who requested them.
Camp Counselor
Rutland Recreation
Rutland, VT
06.2022 - 08.2024
- Summer job only
- Supervised and coordinated work activities of personnel.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Met with staff to discuss rules, regulations and work-related problems.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Restaurant Hostess
Taco Fresco
Rutland , VT
04.2023 - 11.2023
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Built positive relationships with other front-of-house and kitchen staff.
Education
Business Administration
Vermont State University
Castleton, VT05-2027
High School Diploma -
Rutland High School
Rutland, VT06-2024
Skills
- Organized
- Active listening
- Activity supervision
- Clear communication
- Group supervision and management
- Child supervision
- Greeting guests
- Customer service
- Table bussing
- Takeout order processing
- High volume dining
- Menu memorization
- Work station sanitation
- Working quickly
- Multitasking
Certification
- CPR certified
Timeline
Food Service Worker
Olivia's Market
10.2024 - 12.2024
Restaurant Hostess
Taco Fresco
04.2023 - 11.2023
Camp Counselor
Rutland Recreation
06.2022 - 08.2024
Business Administration
Vermont State University
High School Diploma -
Rutland High School
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