Natesa Nagalingam-Heal
Holmen,USA
Summary
Professional childcare leader with proven track record of managing educational programs and fostering nurturing environment. Strong focus on team collaboration, adaptable to changing needs, and consistently achieving results. Skilled in staff supervision, curriculum development, and compliance with regulatory standards. Known for effective communication, problem-solving, and creating positive, safe atmosphere for children and staff alike.
Overview
14
14
years of professional experience
Work History
Children's Ministry
First Free Church
08.2023 - Current
- Initiated volunteer training program, elevating overall quality of children's ministry services.
- Crafted and maintained vibrant, welcoming physical environment for children's ministry, sparking joy and creativity in young attendees.
- Streamlined check-in process for children's ministry, reducing wait times and improving parent satisfaction.
- Assisted in managing church budget and finances, ensuring responsible stewardship of resources to support ongoing ministry efforts.
- Established clear expectations for behavior and conduct within youth group settings, maintaining a safe space for all participants involved in student ministry activities.
- Collaborated with ministry leaders to create effective strategies for church growth and community impact.
- Managed various administrative tasks such as budgeting and scheduling for effective ministry operations.
- Mentored new ministry leaders in their efforts to develop and implement successful Christian education programs.
Center Director
Kindercare
06.2023 - Current
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Kept facility in compliance with all applicable standards and laws.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
- Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
- Advocated for educational programs that addressed unique needs of the community, leading to more relevant offerings at the center.
- Achieved accreditation requirements by ensuring compliance with state and federal regulations.
- Managed center budget for optimal resource allocation and financial stability.
- Promoted a positive learning environment by fostering collaboration among staff members and addressing conflicts professionally.
Center Director
Kwik Trip Kids Learning Center
05.2022 - 08.2022
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Kept facility in compliance with all applicable standards and laws.
- Fostered caring and safe environment for children and parents.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
- Implemented data-driven decision making to improve overall center performance in key areas.
- Managed center budget for optimal resource allocation and financial stability.
- Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
- Optimized enrollment processes to attract diverse student populations and meet target numbers consistently.
Center Director
Northstar Early Learning Center
08.2018 - 04.2022
- Supervise all daily operations including; teachers, classrooms, scheduling, and breaks
- Supervise development and implementation of curriculum in each classroom
- Conduct daily center walks at the beginning of each day to greet parents, children, and employees, check in and answer any employee questions/concerns, check facility for cleanliness and any maintenance needs there may be
- Conduct bi-weekly formal observations with a coaching plan for each classroom and teacher
- Problem solve and address all issues as they arise within the center
- Develop and maintain a relationship with licensing and always be 100% compliant with all licensing rules
- Ensure the handbook, state, and federal laws are maintained through audits and observation of the center and classrooms;
- Conduct audits every 2nd and 4th week of the month on all paperwork for employees
- Order supplies and coordinate with the Operations Director on all purchases that are not already approved following the budgeting guidelines
- Send all receipts to the accounting mailing address weekly and scan all receipts and email to the accounting email address daily
- Post for open positions within the center
- Interview applicants, manage employee selection and job offers, and fill open positions within 2 weeks of the position being vacated
- Conduct New Employee Orientation and Training
- And various other roles in the position
Toddler Room Lead Teacher
Children’s Treehouse
04.2018 - 08.2018
- Serve as a caregiver for toddlers in a classroom setting
- Ensure all tasks are carried out according to schedule based on each individual child’s needs
Infant Room Lead Teacher/Assistant Director
Merri’s Munchkins
01.2014 - 04.2018
- Serve as a caregiver for infants and toddlers in a classroom setting
- Caring and teaching for children aged 6 weeks – preschool
- Ensure all tasks are carried out according to schedule based on each individual child’s needs
- Carry out managerial duties, mentor, and train new employees
Group Leader
Civil Rights Pilgrimage
01.2013 - 12.2013
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
Front Desk and Security Worker
University of Wisconsin - Eau Claire Housing and Residence
09.2011 - 12.2013
- Process transactions
- Help in the decision making process
- In charge of training new employees
- Maintain a clean work environment
- Keep records of products sold
- Monitor keys and equipment used by residents
Freelancer
The Spectator
01.2011 - 12.2013
- Writing of opinion pieces for UWEC’s student-run newspaper
- Writing of feature stories and current news
Academic Apprentice
UW Eau Claire
01.2011 - 12.2013
- Tutor and mentor to students
- Held office hours once a week to assist students with any questions they may have in regards to the class
Education
PhD - Education
Walden University
11.2024
Masters of Science - Education
University of Wisconsin
01.2017
Skills
- Microsoft Office
- Soundslides
- Adobe Photoshop
- Initiative
- Problem-solving
- Managerial skills
- Research
- Verbal communication
- Written communication
- Listening skills
- Photography
- Photo editing
- Teaching experience
- Customer relationship management
- Project management
- Dependability
- Organization
- Fluency in multiple languages
- Creative writing
- Technical writing
Timeline
Children's Ministry
First Free Church
08.2023 - Current
Center Director
Kindercare
06.2023 - Current
Center Director
Kwik Trip Kids Learning Center
05.2022 - 08.2022
Center Director
Northstar Early Learning Center
08.2018 - 04.2022
Toddler Room Lead Teacher
Children’s Treehouse
04.2018 - 08.2018
Infant Room Lead Teacher/Assistant Director
Merri’s Munchkins
01.2014 - 04.2018
Group Leader
Civil Rights Pilgrimage
01.2013 - 12.2013
Front Desk and Security Worker
University of Wisconsin - Eau Claire Housing and Residence
09.2011 - 12.2013
Freelancer
The Spectator
01.2011 - 12.2013
Academic Apprentice
UW Eau Claire
01.2011 - 12.2013
Masters of Science - Education
University of Wisconsin
PhD - Education
Walden University
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