Natesea Stephens
Little Rock,Arkansas
Summary
Field professional with comprehensive background in client relations and territory management. Known for driving operational success and achieving high client satisfaction through effective on-site evaluations. Proven ability to work collaboratively within teams and adapt to evolving project requirements while utilizing strong analytical and communication skills. Strong analytical and organizational skills facilitate the delivery of timely solutions while fostering a collaborative team environment. Recognized for adaptability, motivational leadership, and a forward-thinking approach that drives success and maximizes growth opportunities, complemented by comprehensive experience in attracting new clients and developing successful sales strategies.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Support Field Representative
3M COMPANY/SOLVENTUM INC.
01.2018 - Current
- Generate sales revenue from transitions and coordinating with the Advantage Center on necessary paperwork relating to transition sales.
- Assist with account management activities including the setup of Ready Care and 3M Express.
- Express and assist customers with invoicing, credit and collection issues.
- Traveling to advance care, wound care facilities in order to make sales on a weekly basis.
- Provide product expertise, and education techniques with physicians, hospital personnel, and nursing staff on wound dressings and VAC products.
- Developed and maintained relationships with key clients to enhance customer satisfaction and loyalty.
- Collaborated with cross-functional teams to implement targeted marketing initiatives, driving brand awareness.
- Conducted product training sessions for clients, ensuring effective product usage and maximized performance.
- Analyzed market trends to identify opportunities for growth and strategic positioning within territory.
Medical Sales Field Representative (Prime Vendor Analyst)
MEDLINE INDUSTRIES, INC.
01.2016 - 01.2018
- Analyzed business and financial results to support sales organization.
- Presented findings and recommendations to sales management to solve problems and issues related to sales opportunities.
- Research, planned, and prepared business, financial, and data analysis and reports.
- Collaborated with vendors to discuss products, pricing, and terms.
- Measured trends, efficiencies, effectiveness of sales, and resource allocation and utilization.
- Prepared and analyzed sales forecast, sales results, budget variances, and quarterly business presentations.
- Managed contract terms, assisted with brand conversions, and tracked all savings and projects.
- Evaluated third-party industry pricing data being marketed and sold to customers to understand implications to company of information provided.
- Hosted weekly meetings with supply chain, materials services, and company sales teams.
- Ensured new pricing rules first reviewed and evaluated for impact for final implementation.
- Provided issue resolution, including inventory surplus, backorders, outstanding, and invoices.
- Worked with internal teams.
- Communicated resolutions in timely manner.
- Collaborated with sales, IS, and finance to develop, create, and maintain reporting requirements, ensuring systems provided accurate and timely data.
Health Service Specialist II
ARKANSAS DEPARTMENT OF HEALTH
01.2013 - 01.2016
- Assisted in maintenance of medical hardcopy charts and electronic medical records.
- Maintained strict patient and physician confidentiality.
- Examined patients’ insurance coverage for services applicable.
- Analyzed budgets, financial reports, and projections for accurate reporting of financial standing.
- Added new material to existing patient records and created records for new patients.
- Coordinated, scheduled, and arranged meeting and travel calendars, including business and social events.
- Trained and supervised new employees on McKesson and Horizon software.
- Resolved issues for McKesson information healthcare software.
Administrative Specialist
ARKANSAS GAME AND FISH COMMISSION
2011 - 01.2013
- Created detailed budget and expense reports.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Helped distribute employee notices and mail around office.
- Organized all new hires, security, and temporary paperwork.
- Oversaw planning and coordinating of staff meetings, including schedules and information preparation and distribution.
- Planned and led museum educational programs for average of 45 students.
- Compiled annual recommendations for end of fiscal year budgets.
Education
Master of Business Administration -
UNIVERSITY OF PHOENIX
Little Rock, Arkansas01.2011
Bachelor of Science - Biology
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
Little Rock, Arkansas01.2008
Skills
- Skilled in using MS Office tools and healthcare management systems
- Client engagement
- Networking expertise
- Client account management
- Territory management
- Sales training
- Adaptability and flexibility
Certification
- Medical Sales, [HIDA] - [2021-Current
Timeline
Patient Support Field Representative
3M COMPANY/SOLVENTUM INC.
01.2018 - Current
Medical Sales Field Representative (Prime Vendor Analyst)
MEDLINE INDUSTRIES, INC.
01.2016 - 01.2018
Health Service Specialist II
ARKANSAS DEPARTMENT OF HEALTH
01.2013 - 01.2016
Bachelor of Science - Biology
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
Administrative Specialist
ARKANSAS GAME AND FISH COMMISSION
2011 - 01.2013
Master of Business Administration -
UNIVERSITY OF PHOENIX