Natesha Carpenter
Chicago,IL
Summary
Experienced Caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. 2 years of experience providing excellent care to residents and staff leadership in an independent living facility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phone Canvasser
Freedom Action Now-Madison, WI
10.2022 - 06.2025
- Boosted donor support by effectively communicating importance of candidate's goals and agenda.
- Enhanced campaign efficiency through accurate data entry and organization of collected information.
- Strengthened voter databases by ensuring accurate contact information was up-to-date and properly organized.
- Identified valuable leads for further follow-ups, maximizing conversion rates from undecided voters to committed supporters.
Direct Care Staff
Access North - Center for Independent Living-Duluth, MN
12.2019 - 07.2020
- Assisted with independent living skills for 4 residents including: washing hair, cooking, bathing, etc.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Promoted positive environment by engaging patients in recreational activities tailored to their interests and abilities.
Direct Care Staff
Stepping Stones-Duluth, MN
08.2018 - 12.2018
- Supervised 4 residents by myself.
- Signed off narcotic count and money count of resident personal funds and house funds.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules, including insulin for diabetic residents and narcotics when necessary.
- Conducted 30 minute room checks, switched out sheets and linens when residents needed changing.
- Conducted morning medication passes and documented in MARS.
- Recorded shift documentation of resident behavior logs.
- Advocated for patient rights, ensuring that their voices were heard and respected within care environment.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
Customer Service Representative
Kohls-Fargo, ND
08.2017 - 03.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls for average of 50 calls per day with minimal wait times.
- Restocking and participating in advertising whatever was selling that week.
Education
HS Diploma -
Superior High School
Duluth, MNSkills
- Senior Care
- Direct Care
- Recreational therapy
- Medication Administration
- Supervising experience
- Dementia care
- Home Health
- Hospital experience
- Vital Signs
- Patient Care
- Chronic Disease Management
- Care Plan Adherence
Certification
- ServSafe
- First Aid Certification
- RBT Certification
Assessments
Home health aide skills, Completed, 08/01/20, Providing care to patients in a home setting
Timeline
Phone Canvasser
Freedom Action Now-Madison, WI
10.2022 - 06.2025
Direct Care Staff
Access North - Center for Independent Living-Duluth, MN
12.2019 - 07.2020
Direct Care Staff
Stepping Stones-Duluth, MN
08.2018 - 12.2018
Customer Service Representative
Kohls-Fargo, ND
08.2017 - 03.2018
HS Diploma -
Superior High School
- ServSafe
- First Aid Certification
- RBT Certification
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