Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natesha Francis

Groveland,Florida

Summary

While in college, I spent several years working in customer service at Kohls Department Store. helping customers resolve issues and cultivating a positive image of the company. My skills in oral and written communication, active listening, and analytical problem-solving plays a role in my current career. I serve as a passionate and dedicated teacher bringing eight years of experience instructing students.


My expertise is in classroom oversight, course planning, creating comfortable learning environments for students, building positive relationships with students and parents, as well as behavior management. I am successful at collaborating with teachers, administrative leaders, and support specialists to meet individual student needs.


I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

MIDDLE SCHOOL TEACHER

Lake County Schools
08.2014 - Current
  • Work with administrators on behavioral issues to support the needs of students
  • Prepare and implement lesson plans covering required course standards
  • Keep classroom environments consistent and focus on learning by establishing and enforcing clear objectives
  • Assess submitted class assignments, determine grades and review work with struggling students to boost success chances
  • Complete professional development and additional training to maintain professional growth.

GRADE LEVEL CHAIRPERSON-6TH GRADE

Lake County Schools
08.2020 - Current
  • Participate in collaborative decision making within both the team and the school environment
  • Assist with the communication of building and district policies, decisions, and related announcements to team members
  • Mentor and guide teachers to foster proper completion of assigned duties
  • Plan and coordinate events and activities for students
  • Organize fundraisers to support student success.

YMCA SITE SUPERVISOR

YMCA Of Central Florida
02.2021 - 08.2022
  • Provide direction, rules and supervision of the program activities and counselors, co-teachers, and teachers on site
  • Assist the program director in the planning of the daily activities
  • Ensure proper procedures are followed for sign-in/out of students daily
  • Prepare and coordinate employee work schedules
  • Verify work hours of employees and submit timesheets to the department manager for approval
  • Assist the Program Director in recruitment and hiring of new staff.

COLOR GUARD DIRECTOR

Lake County Schools
08.2014 - 08.2018
  • Plan and organize color guard practices, events, and competitions
  • Recommend new property purchases within the budget allocations
  • Manage all equipment necessary for rehearsals and performances.

Customer Service Representative/Cashier/Sales Floor Associate

Kohls Department Store
07.2007 - 08.2014
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

AVID TUTOR

Hillsborough County Public School
03.2012 - 03.2014
  • Serve as an academic and social resource for middle school students, leading writing process improvements, study skills, note-taking, test-taking skills, and overall stress management
  • Conduct private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests
  • Administer feedback to students using positive reinforcement techniques to encourage and build confidence.

GUARDIAN AD LITEM VOLUNTEER

Florida Guardian Ad Litem
08.2012 - 08.2013
  • Perform monthly child visits in accordance with program standards and policies
  • Speak with the child and relevant adults involved with the child's life
  • Observe the child in interactions with parents, relatives, and non-relatives
  • Report findings and child's wishes to the court by submitting reports prepared in accordance with Florida Statutes, Program Standards, and policies for scheduled hearings
  • Ensure representation of the child's best interests.

Education

Master of Science - Educational Leadership

Nova Southeastern University
Davie, FL
08.2022

Bachelor of Science - Health Sciences

University of South Florida
Tampa, FL
12.2013

Associates of Arts Degree -

Lake Sumter Community College
Clermont, FL
01.2010

Skills

  • Teacher Collaboration
  • Communicating with Parents and Teachers
  • Positive Team Player
  • Providing Feedback
  • Emotional Support
  • Active Participation
  • Positive Interactions
  • Tutoring

Timeline

YMCA SITE SUPERVISOR

YMCA Of Central Florida
02.2021 - 08.2022

GRADE LEVEL CHAIRPERSON-6TH GRADE

Lake County Schools
08.2020 - Current

MIDDLE SCHOOL TEACHER

Lake County Schools
08.2014 - Current

COLOR GUARD DIRECTOR

Lake County Schools
08.2014 - 08.2018

GUARDIAN AD LITEM VOLUNTEER

Florida Guardian Ad Litem
08.2012 - 08.2013

AVID TUTOR

Hillsborough County Public School
03.2012 - 03.2014

Customer Service Representative/Cashier/Sales Floor Associate

Kohls Department Store
07.2007 - 08.2014

Master of Science - Educational Leadership

Nova Southeastern University

Bachelor of Science - Health Sciences

University of South Florida

Associates of Arts Degree -

Lake Sumter Community College
Natesha Francis