Nate Wilkins

Media, Event planning, Customer service, Safety inspections, Instruction, Equipment maintenance, venue clean-up

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Organized and detail-oriented with a strong work ethic.
• Self-motivated, with a strong sense of personal responsibility.
• Work effectively in fast-paced environments.

• Event planning, Equipment consultant, and on-site Stage Lead manager, Customer service and customer retention
• Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
• Streamlined event planning processes by implementing efficient project management strategies.
• Implemented innovative event themes and designs to create memorable experiences for attendees.
• Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
• Ensured smooth transitions between program elements at live events through effective stage management techniques.
• Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
• Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
• Coordinated florists, photographers, and musicians for events.
• Tailored event themes and content to resonate with target audiences, achieving high levels of attendee engagement and satisfaction.

• Event planning, Equipment consultant, and on-site Stage Lead manager, Customer service and customer retention
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
• Enforced safety measures due to potential stage equipment hazards.
• Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
• Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
• Collaborated with directors and producers to achieve desired artistic vision for productions.
• Streamlined communication between departments for smoother rehearsal and production processes.
• Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
• Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.

• Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
• Enforced safety measures due to potential stage equipment hazards.
• Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
• Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
• Collaborated with directors and producers to achieve desired artistic vision for productions.
• Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
• Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
• Facilitated conflict resolution among cast members and crew, fostering a positive work environment throughout each production.
• Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
• Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
• Enhanced audio quality by properly setting up, testing, and adjusting sound equipment for various events.
• Provided on-site support at various venues, coordinating with venue staff to ensure smooth execution of live events from an audio perspective.

• Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
• Enforced safety measures due to potential stage equipment hazards.
• Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
• Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
• Collaborated with directors and producers to achieve desired artistic vision for productions.
• Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
• Streamlined communication between departments for smoother rehearsal and production processes.
• Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
• Worked with director to develop effective use of rehearsal times.

• Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
• Enforced safety measures due to potential stage equipment hazards.
• Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
• Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
• Collaborated with directors and producers to achieve desired artistic vision for productions.
• Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
• Streamlined communication between departments for smoother rehearsal and production processes.
• Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
• Worked with director to develop effective use of rehearsal times.

• Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
• Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
• Improved customer satisfaction by providing timely and accurate service estimates.
• Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
• Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
• Assisted in inventory management, helping maintain appropriate stock levels for parts department.
• Worked effectively with repair staff and parts providers, staying current on availability and service processes.
• Developed customized preventative maintenance plans tailored to individual client needs, extending the lifespan of their vehicles while preventing costly future repairs.
• Logged work orders and change orders into [Software] database to track job status.

• Company Overview: Family Business
• Family Business
• Enhanced customer satisfaction by providing thorough and efficient cleaning services.
• Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
• Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
• Developed customized cleaning plans tailored specifically to each client''s unique needs.
• Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
• Provided excellent customer service by addressing client concerns promptly and professionally.
• Contributed to the growth of the business by securing long-term contracts with satisfied customers.
• Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
• Streamlined cleaning processes for increased productivity and cost savings.

• Shift Leader and 'Black Apron' coffee specialist at Starbucks flagship 'Lean' program store
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.