Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathacha Mateo

Reading,PA

Summary

Dedicated and dependable professional with strong experience in housekeeping, hotel services, childcare, and restaurant kitchen assistance. Seeking a position in hospitality or home services where I can apply my skills in cleaning, organization, and customer care.

Enthusiastic supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills Clear understanding of all aspects of hotel and restaurants.

Overview

8
8
years of professional experience

Work History

House Cleaner

Berkshire Hills Apartments
12.2022 - Current
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Emptied trashcans and transported waste to collection areas.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests.

Short Order Cook

Bellas Subs And Pizza
12.2019 - 01.2023
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Planned work on orders so items served together finished cooking at same time.
  • Accepted payments and made change or wrote charge slips necessary.
  • Cleaned food preparation equipment, work areas and counters tables.
  • Worked to maintain outstanding attendance record, consistent to work ready to start immediately.
  • Developed and maintained courteous and effective working relationships.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Identified hidden issues, analyzed information and provided solutions.

Room Service Supervisor

Barcelona Santo Domingo
07.2017 - 10.2019
  • Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Cut spending by Number% through effective inventory management and supply sourcing.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in proper condition.

Education

Business Administration -

O&M University
Santo Domingo Pueblo, NM
07.2017

Tourist And Hotel Administration - Restaurant Bar And Hotel

Politecnico
10.2016

Skills

  • Training & Development
  • Excellent work ethic
  • Collaboration
  • Supervision
  • Planning and Coordination
  • Organization and Time management
  • Multitasking abilities
  • Conflict resolution
  • Computer proficiency
  • Customer Service

Languages

Spanish
English

Timeline

House Cleaner

Berkshire Hills Apartments
12.2022 - Current

Short Order Cook

Bellas Subs And Pizza
12.2019 - 01.2023

Room Service Supervisor

Barcelona Santo Domingo
07.2017 - 10.2019

Business Administration -

O&M University

Tourist And Hotel Administration - Restaurant Bar And Hotel

Politecnico

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