Summary
Overview
Work History
Education
Skills
Timeline
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Nathacha Soto

Coral Springs,FL

Summary

Proven leader and efficient General Manager at Don Pan, adept in POS systems and fostering customer loyalty through exceptional service. Excelled in operational strategy, achieving significant efficiency improvements. Skilled in cash handling and communication, ensuring smooth transactions and positive customer interactions.

Overview

3
3
years of professional experience

Work History

Cashier

Zona Fresca
11.2022 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Responded promptly to requests for assistance, spills and customer inquiries.

General Manager

Don Pan
09.2021 - 11.2022
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Superior Technician - Administration

Venezuela Institute of Technology
Caracas-Venezuela

Skills

  • POS Systems
  • Payment Processing
  • Returns processing
  • Cash Handling
  • Cash Register Operation
  • Product restocking
  • Customer Assistance
  • Product Recommendations
  • Point-of-sale system operation
  • Written and verbal communication

Timeline

Cashier

Zona Fresca
11.2022 - Current

General Manager

Don Pan
09.2021 - 11.2022

Superior Technician - Administration

Venezuela Institute of Technology
Nathacha Soto