NATHAELLE ROY-LEKIC
Bayonne,NJ
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Employment , ASSISTANT TEAM LEADER
CORPORATE TRAVELER USA
07.2019 - Current
- Managed team of 7 Travel Managers handling total portfolios of 100M$ in yearly sales
- Assisted Team Leader in maintaining efficiency of staff by implementing motivational programs
- Designed strategies to ensure target reach and growth through P&L analysis
- Assisted with recruiting, onboarding and training of new staff
- Prepared and conducted team performance reviews to identify training and development needs
- Ensured all customer requirements and individual policies are understood and adhered to by team
- Maintained relationships with client portfolio valued at 5M$
TRAVEL MANAGER
CORPORATE TRAVELER USA
05.2015 - 07.2019
- Handled reservations of flights, cars, hotels and insurance
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Managed relationships with 7M$ portfolio of corporate clients with strong focus on achieving client loyalty
- Met and exceeded monthly sales targets, team and personal
- Oversaw adherence to travel policies and provided cost reductions and efficiency strategies for managed programs
- Qualified for Flight Centre Global Gathering in 2019, being in the top 10% travel managers in the country based on sales.
- Prepared necessary travel documentation for national and international trips to diverse locations.
PRIVATE GROUPS CEO
G Adventures
12.2011 - 11.2014
- Negotiated and contracted rates with a variety of land suppliers
- Attended industry trade shows to promote business development strategy
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Handled day-to-day complex tour operations by working closely with all suppliers and operators
- Prepared documentation for tours including invoices, vouchers and trip information
- Met and exceeded monthly sales targets, team and personal
Education
Travel Sales And Hospitality Management - Hospitality Management
École Hôtelière De La Capitale
Québec, QC2010
Skills
- Strong customer relationship management skills
- Strong team management skills
- Proficient with computers, knowledge of Sabre, Excel and Office suite
- Knowledge of industry sales techniques
- High drive to reach and exceed sales target
- Very detail oriented
- Quick learner
- Highly Adaptable
- Great time management
- Personable
- In-depth knowledge of travel and visa requirements
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Employment , ASSISTANT TEAM LEADER
CORPORATE TRAVELER USA
07.2019 - Current
TRAVEL MANAGER
CORPORATE TRAVELER USA
05.2015 - 07.2019
PRIVATE GROUPS CEO
G Adventures
12.2011 - 11.2014
Travel Sales And Hospitality Management - Hospitality Management
École Hôtelière De La Capitale
Similar Profiles
Amanda ViningAmanda Vining
Global Chief Sales and Customer Officer at Corporate Traveler, Flight Centre Travel GroupGlobal Chief Sales and Customer Officer at Corporate Traveler, Flight Centre Travel Group
LAUREN BEEBELAUREN BEEBE
Afterhours Travel Manager at Corporate TravelerAfterhours Travel Manager at Corporate Traveler
Natalie KoenigNatalie Koenig
Team Lead - Customer Success at Corporate TravelerTeam Lead - Customer Success at Corporate Traveler
Hashime PowellHashime Powell
INFORMATION TECHNOLOGY / TELECOM SITE MANAGER at CAREPOINTHEALTH BAYONNE MEDICAL CENTERINFORMATION TECHNOLOGY / TELECOM SITE MANAGER at CAREPOINTHEALTH BAYONNE MEDICAL CENTER
Shahzad QureshiShahzad Qureshi
President at Executive One Group Inc.President at Executive One Group Inc.