Hi, I’m
Nathaia Lassiter
Zookeeper
Statesville,North Carolina
Summary
Hardworking and passionate job seeker with strong organizational skills eager to learn and help animals big and small. I have over a year of experience in exotic animal training, and I've spent my younger years on a farm and studied livestock care for all animals during my observational hours! I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude.
Overview
5
years of professional experience
Work History
Zootastic
Zookeeper
07.2022 - Current
Job overview
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners
- Educated visitors and staff on proper animal care and handling
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
- Documented animals' weight, size and condition in computer system for review by senior staff
- Kept cages, kennels, play yards, and grooming areas neat and clean
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
- Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Chick-fil-A
Shift Leader
05.2019 - 05.2022
Job overview
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed cash and credit card transactions accurately using POS software.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Collected, arranged, and input information into database system.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Appalachian State UniversityBoone, NC
Bachelor of Science from Veterinary Technology
08.2025
University Overview
- 4.0 GPA
- Study Abroad: Zimbabwe, June 2nd-16th
- Ranked in Top 25% of class
- Chancellors List [ Fall Semester 2023]
Mitchell Community CollegeStatesville, NC
Associate of Arts from Veterinary Technology
08.2023
University Overview
- Scholarship: Chick-fil-la Scholarship Recipient
- Relevant Coursework: Animal Science Studies & Veterinary Medicine
- Volunteering at different farms and Vet Office's.
Skills
- Cleaning
- Enrichment Activities
- Observing Behavior
- Communication Skills
- Team Environment
- Animal Handling
- Teamwork and Collaboration
- Animal Enrichment
- Dependable and Responsible
- Veterinary Knowledge
- Work Planning
Timeline
Zookeeper
Zootastic
07.2022 - Current
Shift Leader
Chick-fil-A
05.2019 - 05.2022
Appalachian State University
Bachelor of Science from Veterinary Technology
Mitchell Community College
Associate of Arts from Veterinary Technology
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