Nathali Alcalde Tovar
Norwalk,CT
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
2
2
years of professional experience
Work History
Barista /Cashier
G.E. BROWN FINE FOOD AND PROVISONS
Bedford, NY
05.2024 - Current
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
- Operated cash registers and credit card machines for transactions.
- Maintained records of inventory levels and orders for supplies.
- Organized deliveries to ensure timely arrival of products at store locations.
- Stocked shelves with fresh merchandise on a regular basis.
- Provided excellent customer service in order to resolve any complaints or issues quickly.
- Checked temperatures of refrigerators and freezers regularly to make sure they are working properly.
- Answered phone calls promptly and courteously while taking accurate orders from customers.
- Collected payments and provided accurate change.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Provided excellent customer service at all times by responding promptly to customer inquiries and requests.
- Greeted customers and provided friendly customer service.
Server, Bartender
Food Desing, Private Parties.
Greenwich, CT
12.2022 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- take orders by phone.
- Prepared checks accurately and processed payments promptly.
- Assisted in preparing salads.
- clear and clean tables
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Set up tables with appropriate linens and silverware prior to each event.
- Provided excellent customer service throughout the duration of an event.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Operated cash registers accurately and efficiently when needed.
- Collaborated with other staff members on duties assigned for each catered event.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Cleaned up after events, including washing dishes and utensils used during meal service.
Education
Bartending -
Norwalk Community College
Norwalk, CT07-2024
High School Diploma -
Nicolas Avellaneda
Buenos Aires. ARG.12-2012
Skills
- Point of Sale (POS) system operations
- Order Accuracy
- Customer Service
- Food inspection
- Check payment processing
- Order Taking
- Payment Processing
- Beverage Preparation
- Team Collaboration
Timeline
Barista /Cashier
G.E. BROWN FINE FOOD AND PROVISONS
05.2024 - Current
Server, Bartender
Food Desing, Private Parties.
12.2022 - Current
High School Diploma -
Nicolas Avellaneda
Bartending -
Norwalk Community College
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