Summary
Overview
Work History
Education
Skills
Timeline
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Nathalia Balderas

Fort Lupton,CO

Summary

A dedicated bilingual organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

MB Towing
11.2020 - Current
  • Oversaw accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments
  • Handled communications between staff and customers, including producing error-free correspondence and routing all mail
  • Managed all incoming and outgoing mail, packages, and faxes
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Maintained accurate, compliant accounts, inputting new transactions each day.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Followed confidentially regulations to maintain privacy.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Generated reports from database systems to track records.
  • Completed VIN Verifications, along with mailing proper documentation to owners and/or lien holders regarding impounded vehicles.

Receptionist

City Of Fort Lupton
08.2017 - 11.2020
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies
  • Prepared packages for shipment by generating invoices and setting up courier deliveries
  • Managed building access by supplying key cards to visitors.

Education

Associate of Arts -

Aims Community College
Fort Lupton, CO
01.2022

High School Diploma -

Fort Lupton High School
Fort Lupton, CO
04.2017

Skills

  • Spanish Fluency
  • Data Entry
  • Information Security
  • Record preparation
  • Document Review
  • Customer Engagement

Timeline

Administrative Assistant

MB Towing
11.2020 - Current

Receptionist

City Of Fort Lupton
08.2017 - 11.2020

Associate of Arts -

Aims Community College

High School Diploma -

Fort Lupton High School

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Nathalia Balderas