Nathalia Barbosa
Rochester ,NY
Summary
Extremely skilled at prioritizing responsibilities in the face of changing deadlines.
Committed to resolving customer complaints in a professional and calm manner.
Overview
5
5
years of professional experience
Work History
Team Member
Amazon Driver
1200 Lexington Ave
09.2025 - Current
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Managed time efficiently to ensure on-time deliveries across designated routes.
- Collaborated with team members to optimize delivery processes and improve efficiency.
- Utilized handheld devices for package tracking and route navigation, enhancing accuracy.
Manager
Pandora
7979 Pittsford Victor Rd
09.2023 - 09.2025
- Led team to achieve operational efficiency through process improvements and workflow optimization.
- Developed training programs for new staff, enhancing onboarding experience and reducing ramp-up time.
- Implemented inventory management systems to streamline stock control and minimize discrepancies.
- Coordinated cross-departmental initiatives to align marketing strategies with product launches effectively.
- Experience onboarding people and selling to customer as they walked in store
Team Leader
Walmart
1190 Brandt Point Dr
06.2021 - 08.2023
- Supervised daily operations to ensure optimal team performance and customer satisfaction.
- Trained and mentored new team members on company policies and procedures.
- Coordinated inventory management processes to maintain stock levels and reduce discrepancies.
- Resolved customer inquiries and issues promptly, enhancing overall shopping experience.
Skills
- Great communication skills
- Leadership
- Customer Services
- Punctual
- Responsible
- Bilingual
Languages
Spanish
Full Professional
Timeline
Team Member
Amazon Driver
09.2025 - Current
Manager
Pandora
09.2023 - 09.2025
Team Leader
Walmart
06.2021 - 08.2023