Summary
Overview
Work History
Education
Skills
Timeline
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Nathalia Dias

Orlando,FL

Summary

Analytical and results-oriented finance professional with strong experience in securities and derivatives operations, tax reporting, risk mitigation, and client service. Experienced in leading automation projects that boost efficiency and reduce operational risks. Bilingual in English and Portuguese, with solid knowledge of financial regulations and compliance requirements. Known for building trusted client relationships, managing complex financial processes, and driving continuous improvements. Reliable team player who takes initiative and works well across different teams.

Overview

7
7
years of professional experience

Work History

Securities & Derivatives Intermediate Analyst

Citi
01.2024 - Current
  • Execute accurate cash projection to support liquidity management and strategic financial planning.
  • Facilitated monthly client meetings as part of ongoing service improvement initiatives, resolving operational issues and driving client satisfaction.
  • Managed end-to-end client operations (FX transactions, settlements, issue resolution), supporting process improvement projects.
  • Conducted audit reporting and compliance checks, contributing to risk and control remediation projects.
  • Acted as liaison between clients and internal stakeholders, supporting cross-functional project coordination and communication.
  • Provided backup coverage for Brazil-based clients, ensuring continuity and consistent service delivery.
  • Completed end-to-end testing for system enhancements and regression updates to maintain process efficiency.
  • Played a key role in a cross-functional project to eliminate manual processing for Nubank, reducing operational risk and improving processing speed.
  • Strengthened support for Mexico Client Services during a major divestiture, helping reduce client queries and improve key service metrics.

Securities & Derivatives Associate Analyst

Citi
08.2021 - 01.2024
  • Spearheaded automation initiatives for high-profile clients including Northern Trust, Barclays, and Morgan Stanley, significantly reducing manual processing and operational risk.
  • Produced daily capital gains tax reports with a high degree of accuracy, ensuring alignment with tax compliance standards.
  • Applied complex corporate action tax treatments and maintained detailed documentation for audit readiness.
  • Played a critical role in the successful migration of Brazil tax operations by offering technical support and operational expertise.
  • Investigated and resolved complex settlement discrepancies related to securities and derivatives transactions.

Front Desk Agent - Night Audit

Blue Tree Resort
01.2019 - 08.2021
  • Managed night audit operations, including financial reconciliation, guest account verification, and daily report preparation.
  • Processed guest transactions, handled billing inquiries, and resolved customer issues with professionalism and efficiency.
  • Ensured all front office activities ran smoothly during overnight hours at a high-occupancy property.
  • Generated daily revenue reports and reconciled financial records with 100% accuracy.
  • Delivered exceptional customer service while maintaining compliance with operational procedures.

Education

High School Diploma -

Skills

  • Time management
  • Attention to detail
  • Critical thinking
  • Analytical problem solving
  • Process improvements

Timeline

Securities & Derivatives Intermediate Analyst

Citi
01.2024 - Current

Securities & Derivatives Associate Analyst

Citi
08.2021 - 01.2024

Front Desk Agent - Night Audit

Blue Tree Resort
01.2019 - 08.2021

High School Diploma -

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Nathalia Dias