Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathalia Paulino

Yonkers

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Team Leader

Burger King
03.2023 - 10.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Team Leader, Sales Operations

Family Dollar
03.2021 - 02.2022
  • Streamlined sales processes to improve efficiency and productivity within the team.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Package Handler

UPS
11.2020 - 03.2021
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Pharmacist Assistant

Imperial Pharmacy
08.2019 - 01.2020
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized pharmacy area to maintain clean and orderly environment.

Education

Bachelor of Science - Individualized Studies

SUNY Buffalo State
Buffalo, NY
05-2024

High School Diploma -

Academy of Mount St. Ursula
The Bronx, NY
06-2018

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work Planning and Prioritization
  • Documentation and reporting
  • Client support
  • Strategic planning
  • Team leadership
  • Team collaboration
  • Work planning

Languages

Spanish
Native or Bilingual

Timeline

Team Leader

Burger King
03.2023 - 10.2024

Team Leader, Sales Operations

Family Dollar
03.2021 - 02.2022

Package Handler

UPS
11.2020 - 03.2021

Pharmacist Assistant

Imperial Pharmacy
08.2019 - 01.2020

Bachelor of Science - Individualized Studies

SUNY Buffalo State

High School Diploma -

Academy of Mount St. Ursula

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Nathalia Paulino