Dynamic professional with a proven track record in team and office administration, managing a dental practice with 8 employees and ensuring top-notch patient care. At Pilar Brasil, excelled in budget management and personnel performance evaluation. Skilled in communication and Microsoft Office, adept at creating efficient, patient-centered environments.
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● Own office administrator
● Management of 8 employees, supervising hiring, training and
Professional growth of employees
● Individual evaluation of the clinical team's performance, providing feedback
Constructive and positive reinforcement
● Communication with patients in order to provide information about plans of
Dental treatment and procedures.
● Creation of policies for dental offices, guidance to members of the
Staff and supervision of compliance with the rules in order to meet the
Safety and health preservation standards.
● Exceptional service delivery for each patient, listening to concerns and
Answering questions.
● Care of an average of 20 patients per day, paying attention to the needs of
Individual treatment.
● Contract coordination
● Follow-up of purchase orders
● Delivery control for customers
● Board assistant
● Preparation of the board's expense budget
● Organization of meetings, conventions and trainings
● Document management and file organization
● Organization and monitoring of the board's agenda
● Direct mail and gifts planning
● Evaluation of potential and personnel performance
● Reception and referral of customers and suppliers
● Other routines relevant to the area.