Summary
Overview
Work History
Education
Skills
Timeline
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Nathalia Rivera

Springfield,MA

Summary

Dynamic professional with a positive attitude and strong leadership skills, honed as a Shift Leader at Flying Foods Group. Expert in team collaboration and creative problem solving, consistently enhancing productivity and customer satisfaction. Committed to compassionate care and maintaining high standards of safety and hygiene in all environments.

Overview

6
6
years of professional experience

Work History

Shift Leader

Flying Foods Group
11.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed inventory to keep location well stocked with necessary supplies.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Coordinated with kitchen staff to ensure timely preparation of food.

PCA

Tempus Unlimited
04.2019 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.

Substitute Teacher

Childrens House Learning Inc
09.2023 - 12.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Followed lesson plans designed by absent teachers.
  • Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
  • Fostered positive classroom environment, managing student behavior and promoting respect.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.

Education

Associate of Arts -

Bard Micro College
Holyoke, MA
05-2021

Skills

  • Positive attitude
  • Team collaboration and leadership
  • Creative problem solving
  • Compassionate care
  • Professional demeanor
  • Tech-Savvy
  • Time management
  • Attention to detail

Timeline

Shift Leader

Flying Foods Group
11.2023 - Current

Substitute Teacher

Childrens House Learning Inc
09.2023 - 12.2023

PCA

Tempus Unlimited
04.2019 - Current

Associate of Arts -

Bard Micro College

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