Nathalia Robalo

Experienced professional with 15+ years of expertise in strategy execution, financial and human resources management, workforce planning, and business process improvement. Adept in risk management strategies with a focus on delivering results. Skilled people leader known for developing high-performing teams through supervision, coordination, and coaching. Creates collaborative work environments fostering innovation and excellence. Strong background in data analysis and report preparation for informed decision-making. Proactive and adaptive leader committed to driving organizational success through strategic initiatives and innovative solutions. An overall strategic thinker and leader that thrives in dynamic environments, delivering superior results while effectively juggling multiple priorities.

• Provided technical guidance in the proposal for merging 3 areas (KNL, EXR, and DEI) into new Knowledge, Innovation, and Communication Sector, offering technical advice on resources and organizational structure.
• Led budgetary analysis, discussions, and negotiations with VPF and BDA concerning future resource allocation (both personnel and non-personnel) for the new Sector (KIC), including identifying potential savings from the merger. Ensured a comprehensive strategy to secure sufficient resources, enabling the new sector to effectively finance its operations in the years ahead.
• Led a team of 8 employees in the Knowledge, Innovation, and Communications (KIC) Sector, achieving a 20% increase in operational efficiency through streamlined resource management processes.
• Implemented a comprehensive engagement and team culture improvement plan, including the creation of career development opportunities for all team members, that has led to an overall 19% increase in the engagement score in 1 year.
• Headed the design and implementation of a centralized model for administrative processes in the Knowledge, Innovation and Communication (KIC) Sector, resulting in a 22% reduction in costs and improved service delivery.
• Led the implementation of a comprehensive KIC Culture plan within the Knowledge, Innovation and Communications Sector, with the support of an anthropologist, to understand teams’ culture and develop an action plan to improve culture and engagement, leading to a 29% increase in employee engagement and fostering a more inclusive and innovative work environment.
• Successfully managed monthly and quarterly forecasting activities, contributing to a 10% improvement in budget accuracy and financial performance for the organization.
• Implemented data analytics and dashboards for financial metrics, providing actionable insights that supported strategic decision-making and resource allocation, and has led to an overall yearly budget execution of over 97% of the revised budget for the Sector.
• Led internal employee engagement and communication initiatives, resulting in a 30% improvement in staff retention rates and increased collaboration across teams.
• Established and maintained Service Level Agreements with internal clients, IDB Invest, and IDB Lab, ensuring high-quality service delivery and client satisfaction.
• Acted as a mentor and coach to junior staff members and consultants, providing guidance and support in their professional development and career progression within the organization.
• Received recognition for outstanding performance and contributions to continuous improvement initiatives, internal controls, and risk management strategies.

• Human Capital Institute - Certified
  Strategic Workforce Planning, 2022
• Human Capital Institute - Certified
  Succession Planning and Talent Development, 2022
• George Mason University - Fairfax, VA | Certified
  Business Process Improvement, 2017