Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Nathalia Sainz

Bellflower,CA

Summary

Highly motivated and driven individual. Who has a background with leadership. I know how to work under pressure, adaptable, knows how to communicate and work with a team, and always excited to learn and grow.

Overview

4
4
years of professional experience

Work History

Dispatch Assistant

CSS Employment Group
9303 Alondra Blvd. Suite 1 Bellflower, CA 90602
10.2025 - Current

• Gathered and organized driver logs each day to maintain compliance and operational efficiency.

• Led quality assurance efforts to identify errors and address incomplete information. Managed document review processes to enhance accuracy and fill in missing details.

• Executed scanning of missing port tickets and receipts to ensure accurate documentation and updates.

Learning Ambassador, Problem Solver, Super User (20lb), Safety Associate

Amazon
Moreno Valley, CA
08.2023 - 08.2025
  • Trained associates and leadership on safety and workflow protocols
  • Resolved inventory and scanning issues (CSX, orphaned items)
  • Maintained and troubleshot 20lb robotic systems and conveyor sensors
  • Led safety audits and restocked supplies across departments

Process Guide / Point of Contact (POC) - UR & UIS Systems

Amazon
Moreno Valley, CA
08.2022 - 07.2024
  • Directed staffing assignments for direct and indirect roles, managed rosters, and tracked attendance
  • Submitted maintenance and IT tickets to resolve equipment issues and operational barriers
  • Ensured PPE compliance, workspace safety, and equipment readiness across departments
  • Communicated updates to process assistants and area managers to support workflow continuity
  • Led small projects, facilitated labor sharing, and provided coverage to maintain team performance
  • Supported associates with operational concerns and escalated unresolved issues as needed

Education

No Degree - General Studies

Cerritos College
Cerritos, CA

Diploma - undefined

Somerset High School
Bellflower, CA
01.2016

Skills

Exceptional communication and interpersonal abilities

Strategic problem-solving and critical thinking

Rapid adaptability and continuous learning agility

Proven excellence in customer service delivery

Strong organizational and time management skills

Skilled in multitasking under high-pressure conditions

Collaborative team player with leadership support experience

Proficient in process improvement and technical troubleshooting

LANGUAGES

English

Timeline

Dispatch Assistant

CSS Employment Group
10.2025 - Current

Learning Ambassador, Problem Solver, Super User (20lb), Safety Associate

Amazon
08.2023 - 08.2025

Process Guide / Point of Contact (POC) - UR & UIS Systems

Amazon
08.2022 - 07.2024

Diploma - undefined

Somerset High School

No Degree - General Studies

Cerritos College
Nathalia Sainz