Summary
Overview
Work History
Education
Skills
Timeline
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Nathalia Saucedo

Pittsburg,CA

Summary

Bilingual supervisor with proven skills in staff training, customer service, and problem resolution. Successfully managed operations to enhance guest satisfaction.

Overview

4
4
years of professional experience

Work History

Supervisor

Maya Cinemas
Pittsburg, California
05.2024 - Current
  • Supervised daily operations of theater staff and ensured smooth service delivery.
  • Trained new employees on customer service protocols and operational procedures.
  • Managed scheduling for staff to align with peak movie showtimes.
  • Coordinated with management for inventory control and supply ordering processes.
  • Resolved customer complaints effectively to maintain guest satisfaction standards.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Trained new employees on company policies and procedures.

cashier

Carnitas Tijuana
Pittsburg, California
05.2021 - 04.2022
  • Maintained accurate cash drawer and balanced funds at end of shifts.
  • Assisted customers with product inquiries and provided friendly service.
  • Kept checkout area clean and organized for a pleasant shopping experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Pittsburg High School
Pittsburg
06-2023

Skills

  • bilingual
  • patient
  • Staff discipline
  • Relationship building
  • Team leadership
  • Cash handling

Timeline

Supervisor

Maya Cinemas
05.2024 - Current

cashier

Carnitas Tijuana
05.2021 - 04.2022

High School Diploma -

Pittsburg High School

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