Nathalie Aldana
Gold River,CA
Summary
A passionate individual worker and team player with outstanding communication skills. Actively looking for opportunities that will help further build proven skills. Work in a fast-paced environment while handling multiple priorities.
Overview
2
2
years of professional experience
Work History
Corporate Trainer
Arch Preneurs
06.2023 - 11.2023
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities.
- Maintained records on attendance and participation.
- Provided coaching and mentoring to employees.
- Monitored employee progress and gave feedback.
- Led second round interviews, team calls and meetings.
- Conducted sales.
- Traveled frequently.
Barista
Starbucks
01.2022 - 05.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
In-Store Shopper
Whole Foods Market Inc
08.2021 - 01.2022
- Shopped and bagged customers orders.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Education
Bachelor of Arts - Communication Studies
California State University, Sacramento
Sacramento, CA05.2023
Skills
- Writing
- Critical thinking
- Problem Solving
- Collaborating
- Public Relations
- Effective Communication
- Leadership
- Product Expertise
- Google Docs
- Microsoft Office
- Canva
Technical:
Timeline
Corporate Trainer
Arch Preneurs
06.2023 - 11.2023
Barista
Starbucks
01.2022 - 05.2023
In-Store Shopper
Whole Foods Market Inc
08.2021 - 01.2022
Bachelor of Arts - Communication Studies
California State University, Sacramento
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