Nathalie Alvarez
Fresno,CA
Summary
Adept at makeup application and fostering client relationships, I significantly enhanced customer loyalty and sales at MAC Cosmetics. Leveraging skills in customer service and sales, I consistently contributed to team targets and individual achievements, including developing a sanitation protocol that elevated client safety and satisfaction. My proactive approach to learning and applying new trends underscores my commitment to excellence in the beauty industry.
Overview
5
5
years of professional experience
Work History
Makeup Artist
MAC Cosmetics
06.2011 - 02.2012
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
Makep Artist
MAC Cosmetics
10.2010 - 05.2011
- Conducted consultations to understand client's desired look.
- Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Developed sanitation protocol for makeup tools and products, ensuring safe environment for clients.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Adapted quickly to emerging makeup trends, keeping services relevant and appealing to broad client base.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
Beauty Advisor
Ulta Cosmetics
06.2010 - 09.2010
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Art Coordinator
Youth Service Project
10.2008 - 01.2009
- Implemented an afterschool art program for children and youth at risk ages 5-12. Non-Profit
- Program required 24 minimum students of daily attendance or program would be ended.
- Collaborated with educational institutions to promote the importance of art education within the community.
- Managed budgets and resources effectively for multiple projects, resulting in timely completion and cost efficiency.
- Coordinated successful fundraising campaigns for local arts programs, securing essential financial support for continued growth and development.
- Implemented artistic vision to give art purpose and meaning.
- Monitored progress of projects, keeping on schedule and within budget.
Photography Assistant
Foxmar Photography
05.2008 - 08.2008
- Organized studio by putting away equipment and filing paperwork.
- Set up lighting, and organized area for photography sessions.
- Selected and set up appropriate props, backdrops, and lighting.
- Supported photography and video shoots by helping with equipment setup.
- Planned and prepared for on site location shoots.
- Collaborated with photographer and art director to assist with daily tasks.
Sales Associate
Banana Republic
07.2007 - 11.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Makeup Artist
Brio Academy of Cosmetology
Meriden, CT04-2010
Painting
Escuela De Artes Plásticas De Puerto Rico
San Juan, Puerto Rico06.2007
Cosmetology - Cosmetology
Marme
Curridabat, Costa Rica 08.2000
Skills
- Makeup application
- Client relationship
- Sales
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Makeup Artist
MAC Cosmetics
06.2011 - 02.2012
Makep Artist
MAC Cosmetics
10.2010 - 05.2011
Beauty Advisor
Ulta Cosmetics
06.2010 - 09.2010
Art Coordinator
Youth Service Project
10.2008 - 01.2009
Photography Assistant
Foxmar Photography
05.2008 - 08.2008
Sales Associate
Banana Republic
07.2007 - 11.2007
Makeup Artist
Brio Academy of Cosmetology
Painting
Escuela De Artes Plásticas De Puerto Rico
Cosmetology - Cosmetology
Marme
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