NATHALIE BARAJAS FLORES
NEW ROCHELLE,New York
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
OFFICE MANAGER
JOINT EFFORT CHIROPRACTIC
05.2021 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Reported to senior management on organizational performance and progress toward goals.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
CASHIER
TOWN CENTER PHARMACY
09.2019 - 05.2021
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
CASHIER
HARMONS
08.2017 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Education
Some College (No Degree) - Criminal Justice
Berkeley College
New York, NYHigh School Diploma -
New Rochelle High School
New Rochelle, NY06.2017
Skills
- Administrative Support
- Expense Reporting
- Data Entry
- Operations Management
- Documentation and control
- Relationship building
- Workflow planning
- Excellent multi-tasking ability
- Bookkeeping
- Administrative support
Languages
Spanish
Native or Bilingual
Timeline
OFFICE MANAGER
JOINT EFFORT CHIROPRACTIC
05.2021 - Current
CASHIER
TOWN CENTER PHARMACY
09.2019 - 05.2021
CASHIER
HARMONS
08.2017 - 07.2019
Some College (No Degree) - Criminal Justice
Berkeley College
High School Diploma -
New Rochelle High School
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