Nathalie Cedeno Mohammed
Fort Lauderdale,Florida
Summary
Accomplished Manager with a proven track record at Postnet and Schenker, enhancing operational efficiency and customer satisfaction. Expert in negotiation and team leadership, I have significantly improved safety procedures and streamlined import processes. My approach has always focused on achieving results through meticulous workforce management and effective problem-solving. Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
21
21
years of professional experience
Work History
Store Manager
Postnet
12.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Branch Manager
Schenker
03.2004 - 08.2015
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated and negotiated contracts to facilitate freight movements.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Monitored industry developments to stay informed about changes in trade policies, tariffs, or other relevant factors affecting imports.
- Improved delivery times by optimizing logistics and coordinating closely with freight forwarders.
- Ensured compliance with customs regulations, facilitating smooth and timely clearance of goods.
- Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
- Coordinated with shipping and transport companies on behalf of clients.
Education
Bachelor's Degree - Business Administration
Instituto Tecnologico Antonio Jose De Sucre
Venezuela07.2007
No Degree - Certificate Import & Export
Aduana De Guanta
Venezuela06.2008
Caregiver - HEALTH CARE
Center For Career Training
Lauderdale Lakes, FL07-2007
Skills
- Customer service
- Team leadership
- Time management
- Workforce management
- Coaching and mentoring
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Managing operations and efficiency
- Safety procedures
- Effective communication
- Positive attitude
- Multitasking Abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Store Manager
Postnet
12.2016 - Current
Branch Manager
Schenker
03.2004 - 08.2015
Bachelor's Degree - Business Administration
Instituto Tecnologico Antonio Jose De Sucre
No Degree - Certificate Import & Export
Aduana De Guanta
Caregiver - HEALTH CARE
Center For Career Training
Similar Profiles
Stephan SwanepoelStephan Swanepoel
BRANCH MANAGER at PostNetBRANCH MANAGER at PostNet
Bryce FerreiraBryce Ferreira
Employee at PostNetEmployee at PostNet
Anastasiia KhorsunAnastasiia Khorsun
Manager at PostNetManager at PostNet