NATHALIE CUEVAS
New York City/Bronx,NY
Summary
Carries positive energy and light into every workplace. Great at helping and truly listening to others, with a deep passion for delivering exceptional guest service and making people feel genuinely excited about a company's experiences. Highly adaptable, tech-savvy, always willing to learn more, and ready to support the team.
Overview
1
1
year of professional experience
Work History
Social Media Manager Intern
CUNY Career Launch
New York, New York
07.2026 - 08.2026
- Managed promotional schedules and digital assets with strong attention to detail for professional brand presentation.
- Supported confidential handling of company information while following password protection and secure data protocols.
- Shared practical ideas to strengthen team communication, workflow efficiency, and operational outcomes.
Apprentice
New Settlement - Young Adult Opportunity Initiative
Bronx, New York
02.2026 - 04.2026
Fostered positive atmosphere to enhance team morale and collaboration, supporting team success through cooperative communication.
Displayed welcoming demeanor that earned "Always Smiling" recognition from peers and supervisors for consistent friendly presence throughout every shift.
- Received Perfect Attendance Award for demonstrating reliability and commitment to punctuality.
Academic Tutor
Free-Lance
Bronx, NY
09.2025 - 11.2025
- Assisted young children in following directions, fostering their learning experience.
- Resolved customer concerns with empathy and professionalism, enhancing overall customer satisfaction.
- Provided excellent customer service through active listening and clear communication.
Education
BBA - Business Management
Lehman College
Bronx, NY06-2028
Skills
- First Aid/CPR
- Time management
- Attention to detail
- Dependability
- Active listening
- Communication
- Multitasking
- Customer service
- Microsoft Excel
- Problem-solving
SKILLS
Languages: Native Spanish speaker/ Fluent English Speaker.
LEADERSHIP & EXTRACURRICULAR INVOLVEMENT
Lambda Omega Delta (2022- 2024) Bronx, New York
- Played a key role in handling malfunctions in order to maintain our reputation of beautiful clean events.
- Collaborated closely with team members to map out detailed event schedules, ensuring smooth guest check-ins, orderly crowd flow, and strict attention to detail.
- Adapted quickly to last-minute changes during busy events, smoothly switching between welcoming guests and handling behind-the-scenes tasks while keeping a positive attitude.
Timeline
Social Media Manager Intern
CUNY Career Launch
07.2026 - 08.2026
Apprentice
New Settlement - Young Adult Opportunity Initiative
02.2026 - 04.2026
Academic Tutor
Free-Lance
09.2025 - 11.2025
BBA - Business Management
Lehman College