Nathalie Riley Quarles
Summary
Experienced professional in educational partnerships, testing, state reporting, registrar activities, and collaboration with administration and staff. Currently overseeing agreements and collaboration with Fort Worth, Mansfield, and Arlington ISDs to ensure compliance. Managing daily operations of a campus Testing department using data analytics, fostering stakeholder relationships, and leading projects for institutional success. Dedicated to advancing skills and knowledge in higher education to support TCC's growth in the global economy.
Overview
28
28
years of professional experience
Work History
Coordinator of Testing, Southeast Campus
Tarrant County College (TCC)
11.2009 - Current
- Delegate responsibilities to staff
- Establish departmental policy, enhancing institutional policy(s)
- Create and maintain operational statistics and monthly reports of departmental activities
- Supervise, train and oversee 10+ staff (i.e. Scheduling staff, planning meetings, and providing performance feedback)
- Supervise three departmental budgets
- Experienced in retention initiatives, early alert systems, and student success programs (i.e., First Time in College (FTIC) Texas Success Initiative Assessment (TSI-A) review, Prior Learning Assessment (PLA), Faculty Advising, Dual Enrollment, Quality Enhancement Plan (QEP))
- Orchestrated campus and College trainings
- Collaborate with Academic Affairs, Academic Operations, Business Services
- Analyze and interpret testing and student data
- Assists with advising/educational case management (documentation and visits)
- Administer, monitor and complete on-site, off-site, and remote testing sites
- Implemented new TSI-Assessment and requirements 2021
- Assist with developing and implementing student success training and training materials
- Monitor for the protection of the integrity of institutional testing materials
- Direct exam security and procedures: TSI-A, College Level Examination Placement (CLEP), Career tests, English as Second Language (ESL), English for Speakers of Other Languages (ESOL), Ability to Benefit (ATB), TCC Departmental Exams (Credit by Experience)
- Chaired the implementation of ALEKS PPL testing
- Collaborated and launched the 1st TCC Testing Services Professional Development Day
- Participate in Special Projects, including co-facilitating College Board TSIA training 2022
- Enforce institutional, state, and federal regulations and policies
- Established and maintain a cooperative relationship with Texas Higher Education Coordinating Board (THECB) and College Board
- Actively participates in the Enterprise Resource Planning (ERP) implementation
- Attend state and national conferences
- Participate in innovative contractual agreements with area independent school districts
- Complete all personally required training and professional development sessions sponsored through TCC
- Attends the workplace regularly, punctually, and follows a work schedule to keep up with the demands of the worksite
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Adjunct Instructor – STSC Course
Tarrant County College (TCC)
03.2023 - Current
- Instruct important skills to help students become more successful and college ready
- Complete all required training and professional development sessions
Director of Counseling (Interim), Southeast Campus
Tarrant County College (TCC)
09.2022 - 07.2023
- Communicated regularly with Southeast Vice President of Student Affairs
- Directed departments: Advising, Counseling, Success Coaches, Testing Services, Career Services, Student Accessibility Resources, Transfer Services, and Vet Center
- Analyzed departmental seven budgets
- Communicated and coordinated with other departments, including collaborated with Academic Affairs
- Conducted weekly and monthly campus meetings with departments and campus partners to promote knowledge, training, and collaboration
- Implemented position transfers of Academic Advising to Senior Career Advising (SCA) and Career Advising (CA) positions
- Implemented the new caseload management for Career Advisors
- Established and implemented work from home practice for CA, Career Services
- Directed SCA, CA and Success Coaches to earn National Career Development Association (NCDA) certifications
- Orchestrated campus and College trainings and meetings
- Completed all personally required training and professional development sessions sponsored through TCC
Assistant Director of Records and Reports, MOC
Tarrant County College (TCC)
06.2006 - 10.2009
- Processed and certified all undergraduate (UG)/continuing education (CE) Coordinating Board Manual (CBM) Reports while meeting college-wide deadlines
- Transmitted reports using Secure File Transfer Program
- Used advanced skills to troubleshoot and correct Texas Higher Education Coordinating Board (THECB) reports
- Established and kept a cooperative relationship with THECB
- Communicated and trained on THECB rules, regulations, and updated mandates to TCCD officers
- Maintained record keeping of certified state data using Excel spreadsheets
- Updated student enrollment information and verifications for Financial Aid Student Status Confirmation Reports (SSCR) College-wide
- Attended State-wide Colleague Texas State Reporting Solution Team (TSRST), Texas Association Collegiate Registrars and Admissions Officers (TACRAO), Texas Higher Education Datatel User's Group (THEDUG) conferences
- Assisted in correcting errors for Integrated Postsecondary Education Data system (IPEDS) reports
- Assisted in the implementation for the National Student Loan Clearing House for the federal SSCR
- Assisted with other Colleague data projects, as assigned
- Supervised and trained personnel
Reporting Specialist, State Reporting - MOC
Tarrant County College (TCC)
09.2005 - 06.2006
- Processed and certified all UG/CE CBM Reports while meeting deadlines College-wide
- Transmitted reports using Secure File Transfer Program
- Use advanced skills to troubleshoot and correct THECB reports
- Reviewed the creation of sections
- Established and maintain cooperative relationship with THECB
- Communicated THECB rules, regulations and updated mandates to TCCD officers
- Maintained record keeping of certified state data using Excel spreadsheets
- Updated student enrollment information and verifications for Financial Aid Student Status Confirmation Reports (SSCR) College-wide
- Attended State-wide Colleague Texas State Reporting Solution Team (TSRST) meetings
- Assisted in correcting errors for IPEDS reports
Administrative Office Assistant, State Reporting - MOC
Tarrant County College (TCC)
09.2000 - 08.2005
- Processed and certified all UG/CE CBM Reports while meeting college-wide deadlines
- Transmitted reports using Secure File Transfer Program
- Used advanced skills to troubleshoot and correct THECB reports
- Continued front office work of for student success
- Demonstrated excellent critical thinking skills
Senior Office Assistant, Registrar Office - South Campus
Tarrant County College (TCC)
03.1998 - 08.2000
- Lead for CE course administrative duties (student enrollments and withdrawals) within the Registrar Office
- Continued front office work of for student success
- Demonstrated excellent critical thinking skills
Office Assistant, Registrar Office - South Campus
Tarrant County College (TCC)
02.1997 - 03.1998
- Continued front office work of for student success
- Demonstrated good critical thinking skills
- Completed all required training
Education
Doctor of Education -
Nova Southeastern University
Fort Lauderdale, Florida03.2022
Master of Arts - Professional Development
Amberton University
Garland, Texas11.1999
Bachelor of Business Administration - undefined
Stephen F. Austin State University
Nacogdoches, Texas12.1996
Skills
- Higher Education Leadership: 28 years at TCC, overseeing departments, staff, and student success initiatives
- Policy & Compliance: Interprets and applies college, state, and federal regulations
- Training & Development: Designs and delivers student success programs and professional development sessions
- Strategic Communication: Experienced presenter, policy moderator, collaborator across diverse teams, and partnership management
- Project & Data Management: Skilled in data collection, student information systems, and multi-project execution
- Interpersonal & Leadership Skills: Strong problem-solving, decision-making, and customer service with integrity
- Technology & Systems: Proficient in Microsoft Office, and assessment tools
Affiliations
- National College Testing Association, 2021-present
- Texas Association of Collegiate Testing Personnel, TACTP, 2011-present
- Texas Association of Black Professions in Higher Education, TABPHE, 2002-present
Timeline
Adjunct Instructor – STSC Course
Tarrant County College (TCC)
03.2023 - Current
Director of Counseling (Interim), Southeast Campus
Tarrant County College (TCC)
09.2022 - 07.2023
Coordinator of Testing, Southeast Campus
Tarrant County College (TCC)
11.2009 - Current
Assistant Director of Records and Reports, MOC
Tarrant County College (TCC)
06.2006 - 10.2009
Reporting Specialist, State Reporting - MOC
Tarrant County College (TCC)
09.2005 - 06.2006
Administrative Office Assistant, State Reporting - MOC
Tarrant County College (TCC)
09.2000 - 08.2005
Senior Office Assistant, Registrar Office - South Campus
Tarrant County College (TCC)
03.1998 - 08.2000
Office Assistant, Registrar Office - South Campus
Tarrant County College (TCC)
02.1997 - 03.1998
Master of Arts - Professional Development
Amberton University
Bachelor of Business Administration - undefined
Stephen F. Austin State University
Doctor of Education -
Nova Southeastern University
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