Summary
Overview
Work History
Education
Skills
Timeline
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Nathalie Duran

Tampa,FL

Summary

Seasoned and energetic Saleswoman/Account Manager with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

6
6
years of professional experience

Work History

Logistics Broker and Coordinator

BBI Logistics, LLC
11.2023 - Current
  • Managed a diverse portfolio of clients, proactively addressing their unique shipping requirements and challenges.
  • Boosted internal productivity by streamlining communication channels among team members and introducing time-saving tools.
  • Reduced transportation costs through strategic carrier negotiations and volume discounts.
  • Trained new team members on brokerage procedures, ensuring consistent delivery of high-quality service across the organization.
  • Developed strong relationships with carriers, resulting in improved service levels and cost savings.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Collaborated with sales teams to support business growth through efficient logistics solutions tailored to customer needs.
  • Facilitated successful resolution of disputes between carriers and clients, protecting both parties'' interests while preserving valuable business relationships.
  • Conducted thorough analyses of carrier performance metrics to inform strategic decision-making on partnership agreements.

Sales Representative & Account Manager

Factory Motor Parts
07.2021 - 11.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Achieved 14th position in national sales rankings over 6 months
  • Strategically increased sales with existing accounts by continuing to prospect existing clients
  • Managed a portfolio of over 200 accounts
  • Acquired 30 new accounts within a 2-month period
  • Traveled extensively for corporate/nationwide contracted accounts
  • Operated across 6 states on the East Coast-outside sales
  • Developed innovative incentives for the team
  • Designed compelling specials to meet targeted goals
  • Established robust and positive relationships with accounts

Daycare Teacher's Assistant

Dolphin Days Learning Center
10.2019 - 06.2020
  • Set up playroom and childcare areas for safety and cleanliness.
  • Established safe play environment for children.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Consistently enforced disciplinary limits for structured environment conducive to learning.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Strategically managed multiple children and tasks at once
  • Taught a broad age span of 2-5
  • Assisted with new cleaning/safety protocols during the Pandemic

Retail Sales

All Pets Club
06.2018 - 10.2019
  • Managed and ran 4 different departments within the store
  • Learned immaculate communication skills to properly direct, inform, or please all costumers
  • Participated in ongoing training programs to stay up-to-date on industry trends and best practices for retail sales associates.
  • Assisted with retail sales, recommending suitable products based on individual pet needs and preferences.
  • Demonstrated versatility within the role by performing various duties
  • Mentored junior staff members on best practices in optical retail sales, customer service, and technical processes.
  • Trained associates on product specifications, merchandising, counter organization and retail sales.
  • Collaborated with retail sales manager to develop promotional events that boosted store revenue.

Education

High School Diploma -

Lyman Hall High School
Wallingford, CT
06.2020

Skills

  • Transportation Planning
  • Negotiation expertise
  • Load Planning
  • Route Optimization
  • Cost Analysis
  • Carrier Selection
  • Freight Optimization
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Shipment management
  • Analytical Thinking
  • Professionalism
  • Interpersonal Communication
  • Professional Demeanor
  • Written Communication

Timeline

Logistics Broker and Coordinator

BBI Logistics, LLC
11.2023 - Current

Sales Representative & Account Manager

Factory Motor Parts
07.2021 - 11.2023

Daycare Teacher's Assistant

Dolphin Days Learning Center
10.2019 - 06.2020

Retail Sales

All Pets Club
06.2018 - 10.2019

High School Diploma -

Lyman Hall High School

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Nathalie Duran