Nathalie Freeman
Jacksonville,TX
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills. Developed essential administrative support skills in dynamic office environment. Proficient in managing schedules, coordinating meetings, and handling various administrative tasks with precision. Aiming to transition into new field, leveraging strong organizational and communication abilities for impactful contributions.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Bridgepoint Apartments
07.2024 - 03.2025
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
Assistant
Arlington Apothecary
04.2023 - 07.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Receptionist
Bow Tie Massage
08.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Arlington High School
Arlington, TN05-2024
Skills
- Customer service
- Building rapport
- Customer service expertise
- File management
- Phone and email etiquette
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Quick learner
- Team collaboration
- Relationship building
- Organization skills
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Customer and client relations
Timeline
Leasing Consultant
Bridgepoint Apartments
07.2024 - 03.2025
Assistant
Arlington Apothecary
04.2023 - 07.2024
Receptionist
Bow Tie Massage
08.2022 - 04.2023
High School Diploma -
Arlington High School
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