Nathalie Gomes
Medical Assistant
Spring Hill,Florida
Summary
Having Extensive Experience of Phlebotomist. Demonstrated knowledge of medical technology, control procedures, quality assurance support and data entry. Draw blood using sterilized needles, vials, and other equipment Demonstrated knowledge of medical technology, control procedures, quality assurance support and data entry. Determine the right venipuncture method based on patient’s age, to apply proper techniques when drawing samples. Versatile Healthcare field with 20 years of experience in medical and administrative support. Robust history of accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments and records patient insurance information.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Medical Assistant
Access Healthcare Physician LLC
Spring Hill, FL
05.2022 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared initial patient charts for admission.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained pre- and post-treatment vital signs and weight.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
- Obtained all prescribed laboratory testing.
Phlebotomist, Site Leader
Embry Health
Wesley Chapel, Florida
01.2022 - 05.2022
- Organize and maintained exam room by ordering supplies, specimen, tracking labels and packing
- Drew blood veins by vacuum tube, syringe, or butterfly methods
- Determine donor eligibility by conducting screenings, interviewing over 20 prospective Donuts per day, and obtaining medical hist
- Handled insurance verification tasks to validate patient insurance information
- Administered COVID-19 test using nasopharyngeal swab, focusing on both samples and patient comfort.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Private Duty
Marge Delagado
Spring Hill, FL
01.2019 - 01.2022
- Wide experience in private residential nursing, using empathy, and listening skills
- Always provided essential information to family members
- Evaluated patient care needs, prioritize treatment, and maintain patient flow
- Used assessment, vitals, administered medication, ADLS, and feeding
- Provided cooking, light cleaning and transferred Alzheimer resident with proper mechanical machine.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Documented vitals, behaviors and medications in client medical records.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Phlebotomist
Lab Corp Aerotek
Spring Hill, FL
09.2020 - 11.2020
- Arrange daily activities based on urgency of requests for fluid samples
- Identify patients and their personal information using their ID, documents, or other means
- Determine the right venipuncture method based on patient age, health etc
- Reassure patients and help them relax
- Find veins that are suitable for puncture
- Draw blood using sterilized needles, vials, and other equipment
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Phlebotomist
Oak Hill Hospital
Brooksville, FL
01.2019 - 04.2019
- Built trust and minimized patient discomfort during phlebotomy procedures
- Verified quality of specimens by centrifuging specimens for coordination courier to pick up
- Performed 50 -60 blood draws per day,
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles
- Counselled patients to ease fears, explain procedures and enhance cooperation during blood draws
- Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self
- Labelled blood vials with critical information like time of collection, date, and patient name
- Maintained fully stocked phlebotomy cart, carrier, and station
- Verified collection orders and communicated discrepancies to nurses
- Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
ER PCT/ Phlebotomist
Mease Countryside Hospital
Safety Harbor, FL
05.2016 - 10.2018
- Collected and labeled blood cultures and blood specimens to prepare for delivery to laboratory
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Assessed patients to identify lacerations, contusions, and other physical symptoms in need of further attention
- Treated patients suffering from trauma, acute chest pain, respiratory failure, and drug overdoses
- Communicated with patients to ensure quality of care and develop care plans
- Performed 12-leads EKG, Glucose, Bladder Scan, insertion, and removal
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
- Prepared lab requisitions for prescribed or stat lab specimens during emergencies.
- Reviewed patient records for accuracy and completeness.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Monitored patients for reactions and verified sample quality.
- Used personal protective equipment correctly to protect coworkers and patients.
PCT (Patient Care Technician)
Morton Plant Hospital
Clearwater, FL
06.2015 - 05.2016
- Provided personal nursing care in pre- and post-operative situations
- Collected lab specimens in adherence with safety protocols for patient tests
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Assessed patients to identify lacerations, contusions, and other physical symptoms in need of further attention
- Trained in Glucose, EKG, Bladder Scan, Foley Latherer insertion and removal
- Promoted a kind, compassionate environment, utilizing active listening and effective communication skills.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Patient Care Technician
Lifespan, PCT
Providence, RI
05.2007 - 06.2013
- Obtained blood samples for medical testing and transfusion through venipuncture, including, capillary puncture
- Follow infection-control and safety procedures in carrying out phlebotomy functions
- Build trust and minimize patient’s discomfort during phlebotomy procedures while efficiently collecting blood specimens
- Assisted with patient admission, discharge, and transfer to maximize facility efficiency
- Responded to patient alarms and requests to assess needs and obtain necessary care for medical and personal concerns
- High clinical skills, use of electronic medical recording and knowledge in HIPAA Regulations
- Maintained positive relationships with patients, families, physician, co-workers, and other department within hospital and management in creating an enthusiastic working environment
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Assessed patients to identify lacerations, contusions, and other physical symptoms in need of further attention
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations, and treat pre-and post-operation patients.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Education
Phlebotomist
Pinellas Technical Education Center
Associate - Paralegal
Community College of Rhode Island
Skills
- Year)
- Medical Imaging
- Quality Assurance
- Venipuncture
- Data entry
- HIPAA
- Quality Control
- Patient Education
- Colostomy care
- Organization and planning
- Speaking clearly
- Basic Life Support Certification
- Acute and rehabilitative care
- OR and ER experience
- Blood Withdrawal certification
- Setting appointments
- Flow sheet charting skilfulness
- Extensive ER experience
- Charting
- Talent in obtaining/charting vital signs
- Cultural awareness and sensitivity
- Interpersonal skills
- Completing Insurance Forms
- Multi-Line Telephone System Operation
- Treatment Room Preparation
- Diagnostic Testing
- Pharmacy Relations
- Updating Medical Records
- Operating EKG Equipment
- Coordinating Drug Refills
- Examination Preparation
- Charting Expertise
- Catheter Change and Preparation
- Monitoring Patient Progress
- Wound Care and Irrigation
- HIPAA Compliance
- Proper Sterilization Techniques
- Documentation Procedures Expertise
- EMR Systems
- Grooming and Bathing Assistance
- Pulse Oximetry
- Insurance Claims
- Medical Assistance
- Lab Specimens and Collections
- Venipuncture Expertise
- Foley Catheter Insertion and Removal
- Administering Vaccines
- Performing EKGs
- Mobile Device Operation
- Phlebotomy Functions
- Patient Data Gathering
- Managing Medical Laboratory Equipment
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Supervised team of 5 staff members.
Certification
Phlebotomy (8 years)
Drawing blood (8 years)
Venipuncture
Data entry (Less than 1 year)
HIPPA (10+ years)
Quality control (10+ years)
Vital Signs Experience (10+ years)
EMR Systems (8 years)
Patient Care (10+ years)
Laboratory Experience (8 years)
Infection Control Training (10+ years)
Laboratory Procedures (1 year)
Medical Terminology (10+ years)
Administrative Assistant (2 years)
Front Desk (2 years)
Microsoft Office (5 years)
Customer Service (10+ years)
Paralegal Assistant (1, CPR CNA
BLS Certification CNA
CNA
Languages
Spanish
Limited Working
Timeline
Medical Assistant
Access Healthcare Physician LLC
05.2022 - Current
Phlebotomist, Site Leader
Embry Health
01.2022 - 05.2022
Phlebotomist
Lab Corp Aerotek
09.2020 - 11.2020
Private Duty
Marge Delagado
01.2019 - 01.2022
Phlebotomist
Oak Hill Hospital
01.2019 - 04.2019
ER PCT/ Phlebotomist
Mease Countryside Hospital
05.2016 - 10.2018
PCT (Patient Care Technician)
Morton Plant Hospital
06.2015 - 05.2016
Patient Care Technician
Lifespan, PCT
05.2007 - 06.2013
Phlebotomist
Pinellas Technical Education Center
Associate - Paralegal
Community College of Rhode Island
Phlebotomy (8 years)
Drawing blood (8 years)
Venipuncture
Data entry (Less than 1 year)
HIPPA (10+ years)
Quality control (10+ years)
Vital Signs Experience (10+ years)
EMR Systems (8 years)
Patient Care (10+ years)
Laboratory Experience (8 years)
Infection Control Training (10+ years)
Laboratory Procedures (1 year)
Medical Terminology (10+ years)
Administrative Assistant (2 years)
Front Desk (2 years)
Microsoft Office (5 years)
Customer Service (10+ years)
Paralegal Assistant (1, CPR CNA
BLS Certification CNA
CNA
President of D.E.C.A., (Distribution Club of America)
Worked as a team to establish goals for community service, competition, fundraising and lead chapter members to achieve goals.
President of D.E.C.A., (Distribution Club of America)
Worked as a team to establish goals for community service, competition, fundraising and lead chapter members to achieve goals.
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