Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nathalie Graham

Running Springs,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

29
29
years of professional experience

Work History

Activities Director

Bayshire Senior Community San Dimas
San Dimas, CA
06.2023 - 09.2025
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Developed meaningful relationships with residents, gaining insight into their personal histories and preferences in order to better serve their needs.

Volunteer Coordinator

Brookdale Hospice
Placentia, CA
09.2017 - 03.2023
  • Coordinated volunteer recruitment efforts, enhancing community engagement and support for hospice services.
  • Developed training programs for new volunteers, ensuring compliance with organizational protocols and standards.
  • Implemented scheduling systems to optimize volunteer assignments based on availability and client needs.

Marketing Coordinator

Brookdale Senior Living Facility
Colorado Springs, CO
01.2015 - 07.2017
  • Coordinated open house events, significantly raising awareness of senior community programs and amenities.
  • Conducted detailed tours of senior living facilities, fostering welcoming environment that increased prospective resident interest.

Scheduling Coordinator

Cheyenn Mountain Long Term Care and Rehab Center
Colorado Springs, CO
01.2006 - 12.2016
  • Coordinated scheduling for patient admissions, discharges, and transfers to optimize facility workflow.
  • Developed and maintained schedules for staff, aligning availability with patient needs and operational demands.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.

Medical Office Manager

Dr. Teri Struck, MD
Colorado Springs, CO
12.1996 - 02.2006
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit including IME EMG Reports for outside attorney clients and referral doctors

Education

Human Resources Management

Kaplan University On Line
Davenport, IA

Skills

  • Documentation skills
  • Attention to detail
  • Effective communication
  • Self motivation
  • Time management abilities

Timeline

Activities Director

Bayshire Senior Community San Dimas
06.2023 - 09.2025

Volunteer Coordinator

Brookdale Hospice
09.2017 - 03.2023

Marketing Coordinator

Brookdale Senior Living Facility
01.2015 - 07.2017

Scheduling Coordinator

Cheyenn Mountain Long Term Care and Rehab Center
01.2006 - 12.2016

Medical Office Manager

Dr. Teri Struck, MD
12.1996 - 02.2006

Human Resources Management

Kaplan University On Line
Nathalie Graham