Nathalie Guzman
Miami Beach,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Bartender
Stiltsville Fish Bar
02.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Naked Taco
11.2020 - 03.2023
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Bartender
Micheals Genuine
11.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
News Cafe
02.2015 - 11.2018
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Education
Associate of Arts - Interior Design/ Art
Miami Dade College
Miami, FL06.2007
Bartending Certification - Bartending
ABC Bartending
Miami, Fl06.2006
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Cash Register Operation
- Memory retention
- New Hire Training
- Beverage Preparation
- Inventory
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Bartender
Stiltsville Fish Bar
02.2023 - 03.2024
Bartender
Naked Taco
11.2020 - 03.2023
Bartender
Micheals Genuine
11.2018 - 03.2020
Bartender
News Cafe
02.2015 - 11.2018
Associate of Arts - Interior Design/ Art
Miami Dade College
Bartending Certification - Bartending
ABC Bartending
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