Nathalie Hernandez
New York
Summary
Motivated Human Services student with hands-on experience supporting older adults and providing services to individuals diagnosed with developmental disabilities. Skilled in client advocacy, emotional support, and community resource navigation. Seeking to further develop professional expertise while promoting client well-being and independence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Univesity Settlement, Wellness Together
New York
01.2025 - Current
- Participate in team meetings to discuss client cases and share insights with colleagues.
- Research community resources available to clients for additional support services.
- Attend trainings related to best practices in case management.
- Educate clients about programs and services tailored to their needs.
- Identify community resources to assist clients in meeting their goals.
- Develop personalized technology lesson plans for older adults.
Direct Support Professional
Mercy Drive Inc.
Bronx
07.2024 - Current
- Facilitate daily activities and personal care routines for clients.
- Provide companionship and emotional support to improve overall client well-being.
- Document client progress, and maintain accurate records of services provided.
- Implement recreational activities to encourage social interaction and engagement.
- Monitor client safety, and report concerns to appropriate staff members promptly.
- Observe individual behaviors, document findings, and report changes to the supervisor.
Education
Bachelor of Science - Human Services & Community Justice
John Jay College of Criminal Justice
New York, NY05-2026
Associate of Applied Science - Human Services
Bronx Community College
Bronx, NY06-2023
High School Diploma -
International High School At Union Square
New York, NY06-2021
Skills
- Client advocacy and disability support
- Community resource identification
- Documentation expertise
- Multicultural competence
- Team collaboration
- Safety monitoring
- Empathy and patience
- Verbal and written communication
Certification
- HSR for Undergraduate Students
- Cultural Competency Program for Disaster and Emergency Management
- Mandated Reporter Training
- Amplify Youth Mentorship Program
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Intern
Univesity Settlement, Wellness Together
01.2025 - Current
Direct Support Professional
Mercy Drive Inc.
07.2024 - Current
Bachelor of Science - Human Services & Community Justice
John Jay College of Criminal Justice
Associate of Applied Science - Human Services
Bronx Community College
High School Diploma -
International High School At Union Square