Juan Carlos Castillo
Miami,FL
Summary
Results-driven security professional adept at maintaining safe and secure environment. Skilled in surveillance, access control, and emergency response with strong focus on teamwork and adaptability. Reliable and flexible, ensuring seamless operations and quick response to changing needs. Prioritize effective communication and problem-solving to enhance security measures.
Overview
4
4
years of professional experience
Work History
Waste Collector
Waste Pro
01.2023 - Current
- Supported local events such as neighborhood cleanups and recycling drives, enhancing public awareness of sustainable practices.
- Consistently met or exceeded performance targets for waste collection as set by management.
- Improved customer satisfaction with regular communication and prompt issue resolution.
- Prevented potential health hazards by properly disposing of medical or hazardous wastes according to regulations.
- Maintained clean streets by promptly collecting litter during daily routes.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
Security Guard Officer
Best Choice Medical
02.2021 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Improved overall security presence by consistently enforcing company policies and procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises.
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Permitted entry with escort for approved persons into secure locations.
- Ensured compliance with all relevant regulations regarding mental health care security practices, maintaining a safe environment for both patients and staff alike.
- Assisted clinical staff with de-escalation techniques for agitated patients, reducing incidences of violence.
Education
High School Diploma -
Miami Senior High
Miami, FL06-2021
Skills
- Patience and understanding
- Maintaining confidentiality
- Verbal Communication
- Incident Reporting
- Vigilance Awareness
- CCTV Monitoring
- Security Systems
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waste Collector
Waste Pro
01.2023 - Current
Security Guard Officer
Best Choice Medical
02.2021 - 05.2023
High School Diploma -
Miami Senior High
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