Summary
Overview
Work History
Education
Skills
Sport Clips Journey
Timeline
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Nathalie Johnson

Nathalie Johnson

Crowley,TX

Summary

In order to properly lead and also manage a team I believe in serving others with respect and compassion, always. Clear communication has been key to my successful relationships and retention of team members/clients. I accept every opportunity to service a client as a gift, same as developing a stylist. Growth is my main focus and although I have come a very long way in life and behind the chair- I am not done yet!

Overview

15
15
years of professional experience

Work History

Sport Clips Manager/Ambassador

Sport Clips
Fort Worth, TX
07.2018 - Current
  • Lead a team of stylists by example and with love, to accomplish life/career goals
  • Assist team members finding their strengths and enhance them
  • Deliver an excellent service to clients
  • Create meaningful interactions amongst team/cleints
  • Introduce future professionals to the Sport Clips brand and CULTURE
  • Maintain a safe space for each individual that comes to work
  • Motivate and build confidence in home and work life
  • Keep up with new trends and hair styles likely to be requested
  • Address difficult situations with compassion and professionalism first
  • Put together creative team building games/activities for pep rallies/contests
  • Keep up the momentum on the floor no matter what the day brings
  • Consistently being present for clients/stylists at all times
  • Teach new/old stylists more efficient technical skills that fit their style
  • Share exciting ways to educate clients
  • Learn our computer/app system in order to thoroughly communicate them to others
  • Gotten completely out of my comfort zone through presenting with the Ambassador team
  • Input inventory count and create order

Host/Server/Bar Tender/Trainer Assistant

Texas Roadhouse
Fort Worth, TX
06.2009 - 01.2017
  • Managed the flow of call ahead, wait times, seating, to-go orders
  • Communicated with each guest to come in
  • Learned the food/bar menu front to back
  • Did new hire orientation and training for all host/server/bartenders
  • Participated in daily contests- and won
  • Kept up the fast paced environment which was absolutely necessary for a successful shift
  • Local Store Marketing (LSM)- communicated with local businesses in trading vouchers, ran holiday contests and gift cards sales incentives for guests/employees, organized community partnerships
  • Maintain good standing with Food Saftey and TABC courses

Education

Ogle School of Hair Skin Nails
Fort Worth, TX

Skills

  • Client Excitement Success
  • Team Leading
  • Product Knowledge
  • Coaching Stylist on technical/personable skills
  • Problem solving
  • Computer Program Efficient
  • Tools Education
  • Inventory count/order
  • Motivator
  • Create Safe Place for Team Members
  • BE A DAY MAKER
  • Brand Passion
  • Presenting for larger audiences
  • Creating content for team building/education

Sport Clips Journey

  • Licensed cosmetologist 2018-present
  • Sport Clips team member 2018-present
  • Sport Clips Ambassador 2018-present
  • Selected for Top 7 in region for The Look contest 2023 and 2024
  • Received award for Highest Manager MVP % 2023

Timeline

Sport Clips Manager/Ambassador

Sport Clips
07.2018 - Current

Host/Server/Bar Tender/Trainer Assistant

Texas Roadhouse
06.2009 - 01.2017

Ogle School of Hair Skin Nails

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Nathalie Johnson