Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathalie Kanku

Boulder,CO

Summary

Determined student with leadership knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.

Overview

4
4
years of professional experience

Work History

Associate

Victoria Secret
Broomfield, CO
10.2023 - 12.2023
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Helped customers locate items within the store using the inventory system.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Researched information related to merchandise availability or pricing.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Built relationships with customers by providing friendly customer service.
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Although my time was short I learned very quickly and was seeking a management position but some things happened that I did not agree with and the environment was draining and toxic so I decided to put my mental health first and leave

Football Team Manager

Eaglecrest High School
Centennial, CO
08.2021 - 11.2023
  • Organized and maintained team's practice schedule, equipment inventory, and travel arrangements.
  • Monitored locker room behavior of athletes on a daily basis in order to maintain discipline within the team environment.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Administered first aid in emergency situations.
  • Talked to coworkers using computers, radios and other electronic devices.
  • Stored and retrieved vehicles, radios and ride components.

Cashier

Davis Food Epress
Steubenville, OH
07.2019 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Counted and balanced cashier drawers.

Education

Bachelor of Arts - History

University of Colorado At Boulder
Boulder, CO
05.2027

Secondary Education Licensure - Secondary Education

University of Colorado Boulder
Boulder, CO
05-2027

High School Diploma -

Eaglecrest High School
Centennial, CO
05.2023

Skills

  • Budget Management
  • Schedule Management
  • Team Building
  • Project Planning
  • Negotiation and Conflict Resolution
  • Goal Setting
  • Professional and Courteous
  • Idea Development and Brainstorming
  • Work Planning and Prioritization
  • Good Judgment
  • Recruitment and Hiring
  • Team Leadership
  • Teamwork and Collaboration

Timeline

Associate

Victoria Secret
10.2023 - 12.2023

Football Team Manager

Eaglecrest High School
08.2021 - 11.2023

Cashier

Davis Food Epress
07.2019 - 07.2023

Bachelor of Arts - History

University of Colorado At Boulder

Secondary Education Licensure - Secondary Education

University of Colorado Boulder

High School Diploma -

Eaglecrest High School

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Nathalie Kanku