Nathalie Miranda
Valley Stream,NY
Summary
Dynamic and results-oriented professional with a proven track record at ARAS Properties, adept in document management and enhancing administrative processes. Excelled in building relationships and proficient in Microsoft Office Suite, significantly improving office efficiency. Demonstrated exceptional multi-tasking and verbal communication skills, contributing to a positive and productive work environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
ARAS Properties
Cedarhurst, NY
09.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Composed, edited and typed complex memos and reports with job-related software.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Teacher's Aide
Meadow Elementary School
Baldwin, NY
09.2021 - 06.2025
- Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
- Supervised student activities during recess, lunchtime, and other breaks.
- Monitored student progress and provided feedback to both students and teachers.
- Provided additional support to English Language Learners or Special Education Students.
- Created and maintained a safe and engaging learning environment for all students.
- Worked one-on-one with special needs students to help navigate through school challenges.
Daycare Teacher
The Learning Circle
Malverne, NY
05.2021 - 08.2021
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Taught children foundational skills in colors, shapes and letters.
- Provided guidance on social development issues such as sharing, following directions.
- Ensured safety of all children by monitoring playground equipment use.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Implemented hands-on, play-based strategies for experiential learning.
- Administered first aid and medication in accordance with health and safety regulations.
Sales Associate
Follett Bookstore - Adelphi University
Garden City, NY
04.2018 - 04.2019
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assessed customer needs to provide assistance and information on product features.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized store by returning merchandise to proper areas and restocked displays.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed credit card transactions quickly and securely.
- Bagged or packaged purchases and wrapped gifts.
Intern
Parent-Child Home Program
Mineola, NY
09.2018 - 01.2019
- Worked closely with human resources to support employee management and organizational planning.
- Maintained accurate records of all activities performed throughout internship period.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized client meetings to provide project updates.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Cashier
Peter's Clam Bar
Island Park , NY
06.2016 - 08.2017
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Built and maintained productive relationships with employees.
- Performed other duties as assigned by management.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Ralph's Italian Ices
Valley Stream , NY
06.2013 - 11.2015
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Built and maintained productive relationships with employees.
- Performed other duties as assigned by management.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Psychology
Adelphi University
Garden City, NYSkills
- Mail handling
- Reception oversight
- Records retrieval
- Bookkeeping
- Scheduling
- Research
- Letter preparation
- Memo preparation
- Filing
- Scheduling and calendar management
- Microsoft Office Suite
- Calendar management
- Typing proficiency
- Document management
- Social media
- Spreadsheet management
- Administrative support
- Schedule management
- Multi-task management
- Relationship building
- Verbal communication
Languages
Spanish
Professional
English
Professional
Timeline
Administrative Assistant
ARAS Properties
09.2024 - Current
Teacher's Aide
Meadow Elementary School
09.2021 - 06.2025
Daycare Teacher
The Learning Circle
05.2021 - 08.2021
Intern
Parent-Child Home Program
09.2018 - 01.2019
Sales Associate
Follett Bookstore - Adelphi University
04.2018 - 04.2019
Cashier
Peter's Clam Bar
06.2016 - 08.2017
Cashier
Ralph's Italian Ices
06.2013 - 11.2015
Psychology
Adelphi University
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