Nathalie Privat
104 Valley Road Montclair
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Brings extensive experience in team leadership and operational management to achieve high-quality outcomes. Focused on collaborative efforts and adaptable to changing demands. Known for effective communication and strategic planning.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Chef Assistant
Lotus Learning Group
02.2024 - Current
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
Supervisor of Operations
Panera Bread
01.2022 - 01.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Restaurant Hostess
Faubourg
02.2020 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Accommodated special seating requests for guests to enhance satisfaction.
Hostess/ Receptionist/ Office Helper
The Grove
03.2013 - 12.2015
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Head Waitress/Shift Supervisor
Carnival Cruise Lines
08.2008 - 08.2012
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
Education
Tourism And Hotel Management
Ricardo Palma University
Lima, Peru 2007
Skills
- Supervisor
- Customer service
- Hostess
- Chef
- Hospitality Service
- Listening skills
- Spanish Translator
- Telephone etiquette
- Time management
- Attention to detail
- Problem-solving skills
- Verbal and written communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Chef Assistant
Lotus Learning Group
02.2024 - Current
Supervisor of Operations
Panera Bread
01.2022 - 01.2024
Restaurant Hostess
Faubourg
02.2020 - 01.2023
Hostess/ Receptionist/ Office Helper
The Grove
03.2013 - 12.2015
Head Waitress/Shift Supervisor
Carnival Cruise Lines
08.2008 - 08.2012
Tourism And Hotel Management
Ricardo Palma University
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