Nathalie Reyes

• Demonstrated leadership, organization, and teamwork in a high-volume production environment.
• Assisted with operational problem solving and quality control processes while supporting departments productivity goals.
• Trained in multiple departments and selected for additional responsibilities shortly after hire due to strong performance and reliability.

• Cross trained in hosting, bussing, food running, and bar backing in a high-volume upscale restaurant.
• Quickly mastered responsibilities and was trusted to help train new team members shortly after completing training.
• Maintain organization and professionalism while working in a high demand fast paced environment.

Left due to not being able to serve here, they were overstaffed in servers and already not going through with promised serving opportunities for other long-term staff.

• Provided exceptional customer service during high-volume shifts, ensuring guest satisfaction and repeat business.
• Assisted in training new staff on menu items, service protocols, and operational procedures.
• Managed cash register operations accurately, processing transactions efficiently and maintaining balanced drawers.
• Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal dining experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously, helping with other jobs like food running, hosting, etc. without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Greeted patients and managed front desk operations, ensuring a welcoming environment.
• Scheduled appointments using electronic health record systems to optimize provider availability, processed patient information and insurance claims with attention to detail and accuracy.
• Coordinated communication between medical staff and patients to enhance service delivery.
• Oversaw billing inquiries like copays, past balances, purchases, etc.
• Developed strong customer service, communication, and administrative skills.