Nathalie Smith

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.

Took orders, made food and delivered, made call as necessary, sent follow up emails.

• Stocking shelves, running the register and using Greet Uncover Recommend Ask to drive sales. I am forklift operator certified. I have experience being a team lead as well as the inventory receiver.

• Made croissants, scones and the fillings. Cleaning and set up for the next day.