Nathalie solano
Stockton,CA
Summary
Proven Medical Assistant with a track record of enhancing patient care at Community Medical Centers. Excelled in HIPAA compliance and clinical terminology, significantly improving patient trust and information security. Demonstrated exceptional client support and communication skills, fostering strong relationships. Achieved streamlined appointment coordination, contributing to clinic efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Community Medical Centers
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Sales Associate
Perfumania
04.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Food Service Worker
Panda Express Restaurant
01.2023 - 10.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
No Degree - Medical
UEI College
Stockton, CA10-2024
Skills
- Experience in HIPAA Compliance Audits
- Appointment Coordination
- Client Support
- Experienced in Clinical Terminology
Accomplishments
I have been able to accomplish monthly awards from work for patient service satisfaction. While in College i was able to get monthly honer roll certificates and became a mentor for my classmates.
Certification
- CPR certification
- CMA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Community Medical Centers
06.2024 - Current
Sales Associate
Perfumania
04.2023 - 06.2024
Food Service Worker
Panda Express Restaurant
01.2023 - 10.2023
No Degree - Medical
UEI College
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