Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PCA
Venture Forthe
Corning, NY
01.2026 - Current
Assisted clients with daily living activities, promoting independence and enhancing quality of life.
Monitored client health status, reporting changes to healthcare professionals for timely interventions.
Implemented personalized care plans tailored to individual client needs, ensuring consistency in service delivery.
Trained and mentored new staff on best practices in patient care and safety protocols.
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Direct Support Professional
Able 2 Enhancing Potential
Horseheads, NY
11.2024 - 10.2025
Supported individuals with disabilities in daily living activities to promote independence and personal growth.
Assisted in developing personalized care plans to address unique needs and goals of clients.
Implemented behavior management strategies to enhance client engagement and reduce challenging behaviors.
Coordinated recreational activities that fostered social interaction and skill development among participants.
Monitored client progress, documenting changes and reporting concerns to the interdisciplinary team for review.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted disabled clients to support independence and well-being.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Janitorial Worker
Surgermans lawfirm
Syracuse NY
10.2022 - 01.2023
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
Cleaned and sanitized drinking fountains.
Swept hard surface floors using broom or push broom dust mop.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Housekeeper
Romada inn and suites
Tennessee
02.2016 - 07.2017
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Retail Sales Associate Cashier
The Children's Place
Tennessee
04.2015 - 08.2016
Assisted customers by answering questions and fulfilling requests.
Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Maintained a clean and organized store environment, contributing to a positive customer experience.
Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Hostess
Texas Roadhouse Restaurant
Tennessee
02.2014 - 08.2016
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered customer questions about hours, seating, and menu information.
Completed daily side work and opening and closing duties without fail.
Seated patrons based on guest preferences and seating availability.
Sales Associate
Banana Republic
Tennessee
07.2015 - 05.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assessed customer needs and utilized suggestive selling techniques to drive sales.