Nathalie Teel

Pharmacy Technician

Walgreen's Pharmacy

Amarillo, TX

01.2008 - 03.2025

Verified prescriptions and drug labels, documents and packages.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Provided education materials about medications to patients upon request.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Prepared compound medications under the supervision of a licensed pharmacist.
Educated patients on medication usage, potential side effects, and storage requirements.
Flagged potential side effects and allergies to prescribed medications for patients.
Restocked shelves with new supplies of medications as needed.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Verified accuracy of medication labels before they were dispensed to customers.
Established or maintained medications and other patient profiles.
Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Managed filing of prescriptions, both electronically and manually.
Organized work areas so that everything was easily accessible when needed.
Assisted pharmacists in filling prescriptions accurately and efficiently.
Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Collaborated with other healthcare professionals to ensure optimal patient care.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

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