Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Nathalie Valenzuela

Huntington Beach,CA

Summary

A results-driven People Operations Manager with over 12 years of experience specializing in people management, HR support, and operational efficiency. Expertise in overseeing the full employee lifecycle, from talent acquisition and onboarding to performance management and offboarding. Known for streamlining processes, optimizing budgets, and fostering positive company cultures in hybrid/remote environments. Adept at leveraging HR technologies and data analytics to improve employee engagement, retention, and satisfaction. Proven success in leading culture initiatives, managing benefits administration, and generating additional revenue through innovative office community programs.

Overview

8
8
years of professional experience

Work History

People Operations Manager

Strikepoint Media
Laguna Beach, CA
03.2022 - Current
  • Spearheaded the talent acquisition strategy, reducing the candidate pipeline lifespan by 44%, from 45 to 25 days, and improving the quality of hires by 30%
  • Developed and managed onboarding processes, achieving a 100% completion rate for new hires and reducing early turnover by 15% through enhanced training and mentorship
  • Led benefits administration for health benefits, 401k, and employee assistance programs using Gusto, handling all employee inquiries and qualifying life event changes
  • Optimized operational budgets, reducing quarterly expenses by 10% ($2,000), and streamlined office management operations for both in-person and remote teams
  • Managed a co-working community within the office, generating $6,500 in additional monthly revenue through effective space management and community engagement
  • Facilitated culture initiatives, including team bonding activities, virtual events, and planning of the annual holiday party, handling everything from flights and lodging to event activities
  • Directed employee development through training platforms, achieving 100% onboarding completion and ensuring departmental needs were met through regular performance check-ins

Lead Client Services Coordinator

Autism Learning Partners
Huntington Beach, CA
02.2019 - 02.2022
  • Supported recruitment, managed job postings, and streamlined onboarding for new hires, improving team integration and reducing onboarding times by 20%
  • Collaborated with leadership to modernize company-wide policies and developed operational procedures that improved overall efficiency by 25%
  • Managed employee performance through regular reviews and check-ins, improving staff productivity and satisfaction scores

Office Manager

Magnolia Bank
Irvine, CA
03.2018 - 02.2019
  • Ensured office compliance with state and federal regulations, conducting audits and ensuring timely updates of employee records
  • Oversaw recruitment, onboarding, and training of new hires, contributing to a more efficient and compliant workforce
  • Supported operational needs by managing office supplies, handling scheduling, and coordinating day-to-day activities

Front Office Manager

Orange County Urology Associates
Laguna Hills, CA
10.2016 - 03.2018
  • Managed office staff schedules, ensuring seamless daily operations and improved service delivery
  • Led hiring and training of new staff, contributing to a more efficient team and reducing turnover by 10%

Education

Diploma -

Copper Hills High School
01.2012

Skills

  • Full Employee Lifecycle Management
  • Talent Acquisition & Recruitment Strategies
  • Feedback Process Management
  • Remote/Hybrid Team Culture Building
  • Employee Development & Training
  • Compliance & HR Policy Management
  • Performance Management & Employee Relations
  • Data Analytics & Reporting
  • Budget Management & Cost Optimization
  • Cross-functional Collaboration
  • Logistics management
  • Strategic Leadership
  • Strategic HR Planning
  • HRIS & ATS Platforms: Gusto and Recruitee
  • Benefits & Payroll Administration: Gusto
  • Project Management: Asana

Languages

Spanish
Native/ Bilingual

Timeline

People Operations Manager

Strikepoint Media
03.2022 - Current

Lead Client Services Coordinator

Autism Learning Partners
02.2019 - 02.2022

Office Manager

Magnolia Bank
03.2018 - 02.2019

Front Office Manager

Orange County Urology Associates
10.2016 - 03.2018

Diploma -

Copper Hills High School
Nathalie Valenzuela