Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Languages
Certification
References
Timeline
Generic
Nathalie Zirobye Riera Pacheco

Nathalie Zirobye Riera Pacheco

Miami,USA

Summary

Efficient and organized Administrative professional known for high productivity and completing tasks with precision. Skilled in inventory management, administrative management order processing, and logistic coordination. Excel at time management, problem-solving, and communication, ensuring smooth and effective administrative operations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Shipping Clerk

Harvest Sensations
Miami, USA
04.2023 - Current
  • Management and validation of produce (herbs and non-herbs produce)
  • Management of air order and put all the data into the Famous Systems
  • Revision, scanning and validation of Purchases order (PO)
  • Closure of loading and exit of trucks in the famous system
  • Assistance to the Shipping’s Manager
  • Load the data of pick tickets at the famous system
  • Load and management of the customers returns and claims
  • Verified shipping documents for accuracy.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
  • Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
  • Worked closely with internal departments such as purchasing and receiving to ensure timely delivery of products.
  • Processed returns according to established guidelines.

Storage Warehouse Assistant

Falcon Farms
Miami, USA
03.2023 - Current
  • Management and comparison of invoices
  • Accounting of pending invoices to pay
  • Revision of inventory inputs and outputs for production lines
  • Attention to suppliers and depending facilities for provides all the warehouse hardgoods
  • Accounting of Invoices and charges in the administrative and web Flowers system
  • Assistance to the Storage Manager
  • Assemble data and prepare periodic and special reports
  • Load the data of invoices, notes, and credit and debit information to the system
  • Requisition and control of inventory rotation
  • Reception of all the hardgoods and supplies for production, facilities and office departments
  • Received and processed incoming orders, ensuring accuracy of information.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Assisted in developing strategies for improving efficiency of daily operations.
  • Conducted data analysis and created reports to track progress against goals.
  • Analyzed large datasets from external sources and integrated them into existing reporting systems.

Commercial Manager

Grupo Zanella, C.A
Carrizal, Venezuela
06.2016 - 12.2021
  • Oversee and co-ordinate operative, production and administrative procedures and review, evaluate and implement new procedures at the warehouse
  • Establish work priorities, delegate work to operation support staff, and ensure deadlines are met and procedures are followed
  • Attend and manufacturate according to customer requirements
  • Purchases of the primary supplies
  • Management and co-ordinate the general warehouse inventory
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence for the directors
  • Supervise records management technicians and related staff
  • Plan and coordinate production lines
  • Resolve customer and suppliers complaints
  • Management, planning and coordination of merchandise dispensing to customers
  • Supervision of the after-sales service
  • Manage staff and assign duties
  • Reviewed, analyzed and negotiated contracts to ensure that all terms and conditions met the company's objectives.
  • Developed strategies for successful bidding on commercial projects.
  • Managed customer relationships to ensure satisfaction with services provided.
  • Coordinated activities between various departments to ensure timely completion of projects.
  • Created reports summarizing sales data and customer feedback information.
  • Assisted in resolving customer complaints regarding products or services delivered.
  • Prepared presentations for management review highlighting key performance metrics.
  • Participated in trade shows, conferences and other events as a representative of the organization.
  • Priced structures for products for increased profitability.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Resolved customer complaints regarding sales and service.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Priced structures for products for increased profitability.

Administrative Co-ordinator

Center of Diagnostic Los Salias, C.A
San Antonio de los Altos, Venezuela
08.2013 - 05.2016
  • Oversee and co-ordinate office administrative and human resources procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Supervise records management technicians and related staff
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Plan budgets and authorize expenditures
  • Resolve customer and suppliers complaints
  • Determine staffing requirements and hire or oversee hiring of staff
  • Manage staff and assign duties
  • Financial planning, Cash flow and Banks
  • Development and implementation of cost structures for the range of studies and examinations; for setting price tables and scales for insurance companies in the industry
  • Organized and maintained filing systems for sensitive documents.
  • Prepared detailed reports and presentations for executive staff.
  • Provided administrative support to various departments within the organization.
  • Created expense reports using company software applications.
  • Processed invoices from vendors in a timely manner according to company policies.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Provided assistance during special projects or events as needed.
  • Maintained office supplies by checking inventory and ordering items.
  • Generated status reports for senior management activities critical to meeting project and departmental goals.
  • Priced structures for products for increased profitability.
  • Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
  • Prepared financial reports for management team on a regular basis.
  • Created cost control systems to ensure that expenses were kept within allocated limits.

Administrative Co-ordinator

Systems World T & J, C.A
Caracas, Venezuela
08.2011 - 05.2012
  • Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
  • Assist in the preparation of the operating budget, maintain inventory, and budgetary controls.
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • May supervise records management technicians and related staff.
  • Resolve customer and suppliers complaints
  • Determine staffing requirements and hire or oversee hiring of staff
  • Manage staff and assign duties
  • Plan budgets and authorize expenditures
  • Development and implementation of cost structures for the range of studies and examinations; for setting price tables and scales for insurance companies in the industry
  • Prepared detailed reports and presentations for executive staff.
  • Provided administrative support to various departments within the organization.
  • Created expense reports using company software applications.
  • Maintained accurate records of employee attendance, vacation requests, absences.
  • Processed invoices from vendors in a timely manner according to company policies.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Monitored department spending to ensure it was in line with approved budgets.
  • Prepared financial reports for management team on a regular basis.
  • Priced structures for products for increased profitability.

Division Manager

Mundoferta C.A
San Antonio de los Altos, Venezuela
02.2008 - 08.2010
  • Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
  • Manage staff and assign duties
  • Locate, select and procure merchandise for resale
  • Resolve customer complaints
  • Determine staffing requirements and hire or oversee hiring of staff
  • Developed and implemented division strategies to maximize productivity and profitability.
  • Monitored division performance against goals, objectives, budgets, plans, programs and initiatives.
  • Conducted regular employee reviews to assess job performance and identify training needs.
  • Collaborated with other departments and divisions to coordinate activities related to projects or initiatives across the organization.
  • Resolved customer service issues escalated from lower levels of management or staff.
  • Provided leadership in developing new products or services that meet customer needs while expanding market share.

Administrative Manager

Business Electronics International C.A
Caracas, Venezuela
03.2007 - 12.2007
  • Managing and supervision of Personnel
  • Financial planning, Cash flow and Banks
  • Planning of Imports and Exports
  • Wholesale and Distribution planning procedures
  • Attention to suppliers and clients
  • Purchases of National and International materials
  • Planning of space and rotation of goods
  • Planning and distribution logistics of Goods
  • Planning and Budgeting cost
  • National and International distribution
  • Assistance to the General Management
  • Preparation, Control and Putting in march of Biddings
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Resolve customer and suppliers complaints
  • Determine staffing requirements and hire or oversee hiring of staff
  • Manage staff and assign duties
  • Plan budgets and authorize expenditures

Account Assistant

Condominio Centro Comercial Manzanares Plaza
Caracas, Venezuela
01.2006 - 11.2006
  • Supervision of working Personnel
  • Financial planning, Cash flow and Banks
  • List and controls of Personnel
  • Attention to suppliers and clients
  • Planning of space and rotation of places
  • Planning and Budgeting cost
  • Countable assistance and it loads of byline in the countable and administrative system
  • Assistance to the General Management
  • Assist office account procedures and review it

Administrative Coordinator for the Center of Distribution of Caracas

Panalpina, C.A
Caracas, Venezuela
04.2006 - 10.2006
  • Managing and supervision of Personnel
  • Supervision of the planning and distribution logistics of Goods and Wholestore
  • Attention to suppliers and clients
  • Accounting of Invoices and charges in the countable system
  • Assistance to the General Management
  • Assemble data and prepare periodic and special reports
  • Resolve Staff complaints of the division
  • Manage staff and assign duties
  • Load Invoices and notes of credit and debit in the system

Administrator

Cyber Express, C.A
Valencia, Venezuela
02.2005 - 03.2006
  • Managing and supervision of Personnel
  • Financial planning, Cash flow and Banks
  • Payment Procedures
  • Planning all the procedures of wholesale and distribution process
  • Inventory and budgetary controls
  • Purchases of materials and goods in general
  • Planning of space and rotation of goods
  • Planning and distribution logistics of Goods
  • Planning and Budgeting cost
  • Resolve Staff, suppliers and clients complaints
  • Supervise staff and assign duties

Touristic Services Manager

Pax Tours, C.A
Caracas, Venezuela
04.2002 - 02.2006
  • Managing and supervision of Personnel
  • Financial Tourist planning
  • Ticket office
  • Attention to suppliers and clients
  • Tourist planning
  • Production of Tourist Packages
  • Advising and Planning of clients' status
  • Planning and Budgeting of tourist costs
  • Clients' managing portfolio and Suppliers
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Resolve customer and suppliers complaints

English Teacher

University Institute Antonio Jose de Sucre
Valencia, Venezuela
09.2004 - 02.2006
  • Execution and Planning of own material for the imparting of the Education in English language; in agreement to the plan designed by the institution and become attached to the regulations of the Department of education
  • Execution and Planning of own material for the imparting of the Education of Administrative and Tourism Science

English Teacher

University Technical Institute Santiago Mariño
Valencia, Venezuela
04.2005 - 02.2006
  • Execution and Planning of own material for the imparting of the Education in English language, in agreement to the plan designed by the institution and become attached to the regulations of the Department of education

Administrative assistant

Four Pines of Venezuela, C.A
Caracas, Venezuela
04.2003 - 03.2004
  • Assistance in the financial planning, Cash flow and Banks
  • Payment Procedures
  • Assistance in the production of plans of Work
  • Inventory and budgetary controls
  • Purchases of materials and goods in general
  • Assistance in the planning of rotation of goods
  • Assistance in the planning and distribution logistics of goods
  • Assistance in the planning and budgeting cost
  • Review, evaluate and report all the procedures
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Resolve Staff, suppliers and clients complaints
  • Supervise staff and assign duties
  • Load Invoices and notes of credit and debit in the system
  • Prepare all the documents for the importation process
  • Manage all the banks account procedures

Agent of Reservation

Aerocontinente / ITS Organizations, C.A
Caracas, Venezuela
07.2000 - 01.2002
  • Managing and supervision of Personnel
  • Tourist planning
  • Production and planning of charter and special Flights
  • Control of space
  • Re-routing of rates
  • Production of manuals of procedure
  • Tourist packages
  • Planning of clients' status
  • Planning and Budgeting of tourist costs
  • Print Aerocontinental Airlines TKT Ticket office (Execution and calculation of rates and routes)
  • Make reservation for travel agencies and direct passengers
  • Prepare report of the sale for the Service and General Manager

Supervisor of Air Aruba's Reservations

Air Aruba Airlines/Aserca Airlines C.A
Caracas, Venezuela
01.1999 - 07.1999
  • Managing and supervision of Personnel
  • Planning of charters and special flights inside the operation of tourist services
  • Attention to Wholesaler and Retailers of trips
  • Queus's cleanliness of flights
  • Optimization of the service of reservations of the national airline
  • Advising and Planning of status of the air covered routes

Education

Associate of Business Administration - Touristic Companies

Nueva Esparta University
Caracas
10.1999

Bachelor of Science -

U.E. Los Hipocampitos
Corralito, Carrizal
07.1994

Skills

  • Order Management
  • Loading and unloading
  • Shipping procedures
  • Inventory cycle counting
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Microsoft Office Suite
  • Shipping and receiving tracking
  • Shipment Tracking
  • Punctual and Reliable
  • Stock Rotation
  • Painting on wood
  • Decoration of holidays
  • Production of appetizers
  • Managing of audit and inventories
  • Managing administrative skills
  • Computer Skills
  • Managing financial
  • Budget and priced structures and business policies skills
  • Systems Managing of hotel and tourist reservation
  • Supervise production
  • Administrative and operative lines at companies
  • Shipping and receiving

Hobbies and Interests

  • Reading Book and Magazines
  • Hear all kind of music
  • Manual crafts
  • The trips
  • The International Culture
  • The Kitchen
  • Painting on wood
  • Seam of dolls
  • Decoration of holidays
  • Bake of couches
  • Cakes
  • Production of appetizer

Accomplishments

  • SUMMA CUMLAUDE UNIVERSITY TITTLE

Languages

Spanish
Native/ Bilingual
English
Limited
French
Elementary

Certification

  • Effective Communication Skills, CDS - Venezuela, 2014 (4 hours)
  • Labor and Work Legislation, CPC - Venezuela 2012, (80 hous)
  • Health, Work Industrial Safety, Panalpina - Venezuela, 2006 (4 hours)
  • Excellent and Management Hotel's profitable, Marriot - Venezuela, 2000 (5 hours)
  • Sabre Automatized System (Touristic Software) SABRE - Venezuela, 1999 (8 hours)
  • Shares Automatized System (Touristic Software) Air Aruba - Venezuela, 1999 (45 hours)
  • Galileo Automatized System (Touristic Software) Galileo - Venezuela, 1999 (64 hours)
  • Pro-Social Conductual Management and trainning - UNE- Venezuela, 1995 (12 Hours)

References

References available upon request.

Timeline

Shipping Clerk

Harvest Sensations
04.2023 - Current

Storage Warehouse Assistant

Falcon Farms
03.2023 - Current

Commercial Manager

Grupo Zanella, C.A
06.2016 - 12.2021

Administrative Co-ordinator

Center of Diagnostic Los Salias, C.A
08.2013 - 05.2016

Administrative Co-ordinator

Systems World T & J, C.A
08.2011 - 05.2012

Division Manager

Mundoferta C.A
02.2008 - 08.2010

Administrative Manager

Business Electronics International C.A
03.2007 - 12.2007

Administrative Coordinator for the Center of Distribution of Caracas

Panalpina, C.A
04.2006 - 10.2006

Account Assistant

Condominio Centro Comercial Manzanares Plaza
01.2006 - 11.2006

English Teacher

University Technical Institute Santiago Mariño
04.2005 - 02.2006

Administrator

Cyber Express, C.A
02.2005 - 03.2006

English Teacher

University Institute Antonio Jose de Sucre
09.2004 - 02.2006

Administrative assistant

Four Pines of Venezuela, C.A
04.2003 - 03.2004

Touristic Services Manager

Pax Tours, C.A
04.2002 - 02.2006

Agent of Reservation

Aerocontinente / ITS Organizations, C.A
07.2000 - 01.2002

Supervisor of Air Aruba's Reservations

Air Aruba Airlines/Aserca Airlines C.A
01.1999 - 07.1999

Associate of Business Administration - Touristic Companies

Nueva Esparta University

Bachelor of Science -

U.E. Los Hipocampitos

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Nathalie Zirobye Riera Pacheco