Nathalie Hernandez
San Antonio,TX
Summary
Driven and adaptable professional with a proven track record at UTSA Housing, showcasing strong leadership qualities and Spanish expertise. Excelled in fostering teamwork, enhancing customer service through effective communication, and efficiently managing multiple responsibilities. Demonstrated exceptional organizational skills and computer proficiency, contributing to improved office productivity and community service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Architecture position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Volunteer
Aias Utsa
05.2023 - 05.2025
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Work Study Student
UTSA Housing
12.2021 - 12.2023
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
- Developed and maintained organized filing system for student records and documents.
- Provided administrative support to staff members, improving office efficiency and organization.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Science - Architecture
The University of Texas At San Antonio
San Antonio, TX05.2025
High School Diploma -
Dayton High School
Dayton, TX05.2021
Lee College
Baytown, TX05.2021
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Adaptability and Dependability
- Computer Skills
- Answering Phones
- Foreign language proficiency
- Spanish expertise
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Aias Utsa
05.2023 - 05.2025
Work Study Student
UTSA Housing
12.2021 - 12.2023
Bachelor of Science - Architecture
The University of Texas At San Antonio
High School Diploma -
Dayton High School
Lee College
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